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Visit your local Post Office™ at 175 S Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Wait Times
Many customers reported consistently long wait times and understaffing, causing frustration during visits.
Management Issues
Several reviews pointed to poor management and lack of organization, contributing to the overall dissatisfaction with service.
Inconsistent Service
While some employees received praise for their helpfulness, many others were criticized for their lack of support and professionalism.
Package Handling
Customers expressed concerns about lost packages and unreliable delivery, with multiple reports of items not being scanned or delivered properly.
MA
Mike Aites
Oct 28, 2025
5.0
Went around lunchtime and I was the only customer in there. Super helpful at front desk. I haven't sent out a package in a bit and forgot to add a label (to/from). Luckily the lady at the front desk gave me a marker to fill it out and gave me options for sending. Paid and got out as fast as I could write. Thanks.
MS
miguel sanchez
Sep 19, 2025
1.0
Today was my appointment for the passport of our three children. The lady who helped us arrived with inappropriate bad behavior, I understand that I did not fill out the form online, it was my first time looking for a passport, I did not know about that, I told her if it was not possible it was okay I would make another appointment and fill out the forms but she said no and gave me the forms to fill out, she was pressuring me, scolding me and making fun of me, laughing with her partner, her professionalism is unacceptable if she does not like Latino people, that's fine, she does not have to like us but it is a job that she has and we must respect it and be courteous to people, I had to leave there with my papers because I did not have the patience to continue putting up with her, I hope my next appointment in another location is pleasant and is not a despotic person like Mrs. Maria
D7
Dlp 79
Sep 16, 2025
5.0
We have a mailman that is such a pleasure to see. Always says hi! Very polite. Just a real nice guy. THANK YOU JOEL! Keep being you.
SS
SABINA
Aug 16, 2025
1.0
I was there today to ask some questions about passport application which got lost in the system and was unable to print. I was told there to go to local post office to help me find answers what to do or get new application to submit it again in person. I wanted just info. I was waiting 20 min for older hispanic lady who spoke also spanish and she was extremely rude, didn’t want to help to find solution at all. I will never go there again and lady should be fired for her mean attitude.
TS
Tommy Schreiber
Aug 16, 2025
1.0
This Post Office is horrible. They have nothing but rude, angry people working the counters. The manager patricia is an absolute nightmare.She's running this place into the ground....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 175 S Lincoln Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, you can apply for a passport here. Most locations require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
Does this Post Office provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment. The current fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box at this Post Office and how do I do it?
You can rent a PO Box either online or in person. To rent online, visit https://www.usps.com/manage/po-boxes.htm, where you can check availability and reserve a box.
What are the opening hours of the United States Postal Service at 175 S Lincoln Ave?
Monday to Friday, it's open from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The Post Office is closed on Sundays.
Is 24/7 access available to PO Boxes after regular hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local Post Office for specific lobby hours.
How can nearby USPS Collection Point help me with food delivery or storage services?
The USPS Collection Point nearby offers additional post office services including food delivery and storage facilities, which could be convenient if you're sending items requiring these services close to the local Post Office.
If I am visiting the Addison Post Office nearby, what additional services might I find there?
Addison Post Office nearby provides postal, government association, and freight and cargo services, which may be useful for specialized mailing or shipping needs beyond your local Post Office offerings.
How might nearby businesses like Continental Western Corporation and Sunrise Electric Supply be useful during my visit?
Continental Western Corporation offers packing supplies that may help if you need materials for your shipments. Sunrise Electric Supply is nearby if you require electrical supplies or services.
What are some nearby services I can explore after visiting the United States Postal Service?
Nearby, you can visit places like Barber Shop Granados for grooming, or Atrium Dental Care of Addison for dental services, making it convenient to combine errands in the area.