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Brand Certified

United States Postal Service

1.9
(206 reviews)

Business Details

175 S Lincoln Ave, Addison, IL
60101, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 175 S Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
175 S Lincoln Ave, Addison, IL
60101, United States

Hours

Reviews

1.9
206 reviews
5 stars
37
4 stars
7
3 stars
5
2 stars
6
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Staffing Issues

Many customers noted long wait times and inadequate staffing, leading to frustration and delays in service.

Package Handling

Several customers reported issues with lost packages and inadequate scanning practices, raising concerns about reliability.

Mixed Experiences

While some customers had positive interactions with specific staff members, these were overshadowed by the overall negative feedback regarding service quality.
  • N1
    Noir Bleu Music 1
    Feb 19, 2026
    5.0
    GOOD PLACE GOOD PEOPLE
  • MM
    M M
    Feb 4, 2026
    5.0
    I went there on Monday before 4pm, and had a good experience. The lady with an accent was very courteous and helpful.
  • MP
    michael park
    Feb 4, 2026
    1.0
    Always packed, not enough workers, workers are rude and treat you like you know nothing. Not very helpful. If you can go to a post office near by definitely avoid this one
  • PP
    Polish Chicago Parties
    Jan 28, 2026
    1.0
    I called the Addison USPS office multiple times regarding packages that were on hold. The tracking showed “PO Box” even though I do not have a PO Box, and the packages were originally scheduled to be delivered on January 27. I had to call three times because no one returned my call after the first conversation. The second time, I was told they would contact the driver, but there was still no follow-up. I even texted the driver directly. Due to the lack of communication and urgency, my packages were delayed and will not be delivered until tomorrow. Very frustrating experience and poor customer service.
  • LS
    Lenny Schroeder
    Jan 23, 2026
    1.0
    If theres ever been a post office that takes first place for being the all-time worst service and nearly 1 out of 10 lost packages I drop off there. Honestly I send 20-30 packages out per week and if I dont physically take them inside to get scanned the chances of them getting lost or stolen increases tremendously. VERY POOR CUSTOMER SERVICE They should be ashamed

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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