Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6353 in Addison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Marcus Theater, Next To Starbucks.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
178 reviews
5 stars
115
4 stars
6
3 stars2
2 stars
3
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, although there were some complaints about rudeness and unhelpfulness from certain employees.
Operational Issues
Several reviews mentioned problems with the store not opening on time or closing early, leading to frustration among customers.
Pricing Concerns
Customers expressed dissatisfaction with high charges for services like printing labels and tape, with some feeling forced to pay for items they only needed in small quantities.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding poor service and unprofessional behavior from some staff members.
- MLMichele Lee6 days ago5.0Fast friendly great service!
- DTD TansorDec 27, 20251.0Sat outside waiting for them to open at the posted time online and at the storefront door. Nobody showed up. Very frustrating.
- LBLinda BublitzDec 17, 20255.0I inadvertently was returning a package originally for Whole Foods. The assistant behind the counter helped cancel that order and corrected to be returned at UPS! Thank you so much
- GMGabrielle MessinaDec 13, 20255.0⭐⭐⭐⭐⭐ As a small business owner, I’m in this UPS Store often, and I truly can’t say enough good things about the team here. The woman who helps me most is incredibly friendly, patient, and welcoming every single time. No matter how many packages I walk in with, I’m always treated with kindness and respect—never rushed, never made to feel like a burden. They make the shipping side of running a small business so much easier, and that means more than they probably realize. Excellent customer service, positive energy, and a place I genuinely enjoy coming back to. Highly recommend!
- CAChirag AminDec 12, 20255.0UPS Store in Addison always goes above and beyond for me. They are a trusted partner with my business and take care of personal needs as well.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the main services offered by The UPS Store in Addison?
The UPS Store in Addison provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Addison?
It is located at 1600 W Lake St, Addison, IL 60101, US, across from Marcus Theater and next to Starbucks.
What are the store hours for The UPS Store #6353 in Addison?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday 9:00 AM to 4:00 PM, and Sunday 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. It is closed on certain holidays like November 27, December 25, and December 31, 2025.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer any special discounts or coupons?
Yes, customers can save big with their special offers and coupons available on their website.
How can I contact The UPS Store in Addison?
You can call them at +1 630-438-6441 or email store6353@theupsstore.com for inquiries.
What nearby dining options are available around The UPS Store?
Nearby dining includes Riosaddison, a Peruvian and Latin American restaurant, Middleterranean offering Mediterranean and Middle Eastern cuisine, and Rio’s Fine South American Cuisine.
Where can I get a coffee or quick snack near The UPS Store?
Starbucks and Panera Bread are conveniently located near The UPS Store, perfect for a coffee or quick snack before or after your visit.
Are there other useful businesses near The UPS Store that might help with office or tech needs?
Yes, nearby businesses such as Moran Sign & Lighting for signage, Reliable Information Technology, Inc. for IT and computer repair, and Chase Bank for financial services can be helpful.