The UPS Store

3.5
124 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3386 in Twin Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Twin Falls The Ups Store Located At 5 Points, Blue Lakes Blvd N & Addison Ave E.

Details

  • DeliveryNot available

Location

The UPS Store
148 Blue Lakes Blvd N, Twin Falls, ID
83301, United States

Hours

Reviews

3.5
124 reviews
5 stars
71
4 stars
4
3 stars
7
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unhelpful interactions.

Delivery Issues

Several customers expressed frustration with delivery problems, including packages being left in unsafe locations and misdeliveries.

Pricing Concerns

Customers frequently mentioned high prices for shipping and packaging services, with some feeling they were being overcharged.

Store Operations

There were complaints about inconsistent store hours and staff availability, leading to customer inconvenience.
  • JF
    Jeff Fadale
    2 days ago
    1.0
    Service wasn't pleasant and workers were rude. Was told that things were different then what returned item instructions requested.
  • RM
    Robyn Mullins
    Jan 4, 2026
    5.0
    Good
  • AM
    Arabella Martinez
    Dec 27, 2025
    5.0
    UPS provided outstanding customer service from start to finish. The staff was friendly, professional, and genuinely helpful, making the entire process smooth and stress-free. My package was handled with care, delivered on time, and communication was clear every step of the way. It’s refreshing to see a company that truly values its customers. This was a perfect example of 5-star service, and I will definitely continue using UPS in the future.
  • SW
    Sonya Winn
    Dec 20, 2025
    5.0
    Really great, professional service!
  • RS
    Robin Stover
    Dec 5, 2025
    1.0
    My package was delivered today it was requested that it be delivered to my back door. When I found the package it was laying in my driveway in the rain and it was a cell phone inside. Very disappointed with UPS service due to them not following request on where to leave my package. I have reported this to the sender and they will investigate.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Twin Falls?

The UPS Store in Twin Falls is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.