The UPS Store

Reviews

• CD

  Carson Day

  Apr 4, 2026
  5.0
  Great service! Will be back.
• AT

  Angie Trevi

  Apr 1, 2026
  1.0
  Sent my cousin to Star UPS to return three items to Amazon for me yesterday. Sent her with the downloaded scans. One item was a pillow seat that i sent along with the box it came in. An older man, employee number 343850 was working there, assume that is his number because it came up on the ripped receipt. He was rude to her, and told her she needed to purchase a $5.00 box to make the return...and that we were supposed to have it "vacuum sealed" to return it. Never heard of that before. In fact it did not originally come "vacuum sealed" My Amazon representative said that wasn't a requirement from Amazon. In fact when I called them they said that was not something I should have had to pay for. Amazon, didn't hesitate to refund me the five dollars that my cousin was charged. I'm so embarrassed that my cousin, who came to the US to help me with our older family member, who isn't well, was treated so horribly. Yes, she has an accent, yes, she is very shy, she's from Europe, but does speak perfect English. The receipt was torn off in such a rough way that it was ripped half way. Sooo Rude! Also, who has ever been told that they have to vacuum seal an item before returning it? This is my first time returning an Amazon purchase at this Star location. In fact I think after years of using Amazon this is the third time I have returned any Amazon purchases anywhere. I buy a LOT, a ton, from Amazon. When I talked to Amazon, they knew right away that what this store did, charging her for a box? and they said a what she was told was not correct. I am so embarrassed that she was put through that for helping me.
• LL

  Liz

  Mar 22, 2026
  5.0
  Love to go here for quick shipping and returns. They’re always very nice and helpful!. They make it so easy and the store is always clean!
• RR

  Ranger_Rick

  Feb 16, 2026
  5.0
  I used this UPS store for passport photos and shipping. It is a new building and staff is very upbeat and friendly. The prices were fair. Lots of free, easy to access parking.
• LB

  Lavender Bellifair

  Feb 10, 2026
  5.0
  The tall guy with the straight, black hair, skinny and blue eyes was very helpful. He was kind and patient with me while I took my time to get a package shipped. I only wish I remembered him name to put it on the review.

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