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Visit your local Post Office™ at 10780 W State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I get people will have bad experiences at the post office, just like the DMV, the airport, or getting a colonoscopy….. some places automatically invoke high stress for most people and when a slight misgiving from a VERY TIRED & OVERWORKED postal worker occurs, customers are likely to overreact. The workers are PEOPLE, not robots. You’d be shocked how much is out of their control and if they could solve your problem immediately, they would!
I adore every person who works at this location. I’m in there almost daily and have had the privilege of getting to know them on a personal level. The lady with “the bad attitude” is easily the kindest person and one of my favorite people to see each day!
So my advice for those frustrated by their issue not being fixed immediately, stop & think and actually listen to what they’re telling you.
ML
Megan Loose
Dec 3, 2025
1.0
If I could give zero stars I would. My husband and I are always met with a nasty, rude, cynical attitude, especially by the female postworker. She always sighs when she sees us bring in some packages to send out and is no help when I am facing a problem. I didn't get a letter from my doctors office which was an important letter and I went in and asked for her help to see if the postman maybe forgot it in his truck and she just said "check back in a week on the app" Didn't even try to go look for it for me and was just rude. Something needs to be done with their customer service and they need to take a refresher course on customer service skills. Awful workers to where I always dislike going to that post office and try my best to go to another one to send out packages
OB
Oleg B
Nov 27, 2025
5.0
The postal staff are always professional and helpful at this location. I'm here once a week to send out my packages and have never had any problems with the service.
DJ
Dan Jankowski
Nov 12, 2025
1.0
Unable to reach a live agent.
DD
Dianna
Aug 29, 2025
5.0
Their kind, conscientious, Helpful attitude was greatly appreciated.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 10780 W State St?
At this Post Office, you can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 10780 W State St?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and closed on Sundays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve available PO Boxes online at the USPS website and complete the setup at the Post Office.
Is 24/7 lobby access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Box lobbies, but hours may vary, so check with this Post Office for specific access times.
Are there other United States Postal Service locations near 10780 W State St?
Yes, there is another United States Postal Service location and the Star Post Office nearby which may provide additional options for mailing or postal services.
What nearby community services can I explore after visiting the Post Office?
You can visit the Star Chamber of Commerce or the Friends of the Star Library, which offer community resources and non-profit services.
Are there dining options near the Post Office for a convenient meal?
Yes, Pizza Hut is located nearby offering pizza and fast food options, convenient for grabbing a meal before or after your visit.
What should I know about customer service and contact options for this Post Office?
The local phone number is +1 208-286-7304, and a fax number is available at the same number. You can also visit their official website or social media pages for updates.