United States Postal Service

2.9
42 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10780 W State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10780 W State St, Star, ID
83669, United States

Hours

Reviews

2.9
42 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 star
20
  • KD
    Kristen Damiani
    Dec 12, 2025
    5.0
    I get people will have bad experiences at the post office, just like the DMV, the airport, or getting a colonoscopy….. some places automatically invoke high stress for most people and when a slight misgiving from a VERY TIRED & OVERWORKED postal worker occurs, customers are likely to overreact. The workers are PEOPLE, not robots. You’d be shocked how much is out of their control and if they could solve your problem immediately, they would! I adore every person who works at this location. I’m in there almost daily and have had the privilege of getting to know them on a personal level. The lady with “the bad attitude” is easily the kindest person and one of my favorite people to see each day! So my advice for those frustrated by their issue not being fixed immediately, stop & think and actually listen to what they’re telling you.
  • ML
    Megan Loose
    Dec 3, 2025
    1.0
    If I could give zero stars I would. My husband and I are always met with a nasty, rude, cynical attitude, especially by the female postworker. She always sighs when she sees us bring in some packages to send out and is no help when I am facing a problem. I didn't get a letter from my doctors office which was an important letter and I went in and asked for her help to see if the postman maybe forgot it in his truck and she just said "check back in a week on the app" Didn't even try to go look for it for me and was just rude. Something needs to be done with their customer service and they need to take a refresher course on customer service skills. Awful workers to where I always dislike going to that post office and try my best to go to another one to send out packages
  • OB
    Oleg B
    Nov 27, 2025
    5.0
    The postal staff are always professional and helpful at this location. I'm here once a week to send out my packages and have never had any problems with the service.
  • DJ
    Dan Jankowski
    Nov 12, 2025
    1.0
    Unable to reach a live agent.
  • DD
    Dianna
    Aug 29, 2025
    5.0
    Their kind, conscientious, Helpful attitude was greatly appreciated.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.