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Brand Certified

United States Postal Service

2.7
(190 reviews)

Business Details

140 S Center St, Rexburg, ID
83440, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 140 S Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
140 S Center St, Rexburg, ID
83440, United States

Hours

Reviews

2.7
190 reviews
5 stars
66
4 stars
13
3 stars
3
2 stars
11
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness and friendliness, while others are criticized for being rude and unhelpful.

Delivery Issues

Numerous complaints about delayed or lost packages, with customers expressing frustration over the reliability of delivery services.

Staff Attitude

Several reviews highlight a lack of professionalism and courtesy from certain staff members, leading to negative customer experiences.

Positive Experiences

Despite the criticisms, many customers report positive interactions, particularly with specific employees who provide excellent service.
  • CH
    Cameron Haslem
    Jan 19, 2026
    1.0
    USPS offers terrible service. It's a joke. Not only does my package arrive a week and a half late, it also is banged up as if teenagers run the place. Thank goodness, nothing was stolen. I do not believe for a second that the weather and climate have affected the travel of packages and mail. We deserve quality service from a government-funded organization.
  • MM
    Madeleine Hulse (Maddie)
    Jan 15, 2026
    4.0
    Usually the frost desk is very nice, sometimes you get a bad apple, but everyone has their days!
  • JL
    Jessy Lundell
    Jan 9, 2026
    5.0
    Justin was super nice, super helpful, and super fast. Thanks!!!
  • RP
    Renee and Randy Parkinson
    Dec 24, 2025
    1.0
    I usually have a great experience with USPS. They failed me this year. My package was scheduled to arrive on December 15. It has not arrived yet. It left Kansas City on the 15th at 1:02 AM. Columbia is only 2 hours away from Kansas City. I could have walked there in less than 9 days. I am very disappointed!
  • DM
    Disco Melon
    Sep 30, 2025
    5.0
    Edit: recently left a 1 star review. The person behind the counter was so nice and helpful, that I feel my previous review was unwarranted. This location is actually great, it's the postal service policies I had a problem with, not this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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