United States Postal Service

2.1
78 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 13867 W Highway 53 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13867 W Highway 53, Rathdrum, ID
83858, United States

Hours

Reviews

2.1
78 reviews
5 stars
16
4 stars
2
3 stars
3
2 stars
6
1 star
51
  • SS
    Scott Shepherd
    Jun 30, 2025
    3.0
    Revising my 1 Star review. Once I finally got someone at the Post Office to answer the phone they resolved my delivery promptly and apologized for the lazy behavior of the substitute driver. I don't know why our Post Office is operated so poorly. They don't deliver items, but pretend they tried too and lie on the delivery tracking to indicate that you weren't there to sign for the item, even when you stayed home all day waiting on them. They also won't even answer the phone during business hours. They might as well be a call center in India. Your much better off to deal with the Spirit Lake Office when possible.
  • KN
    Kamber Naumann
    Aug 5, 2024
    5.0
    Wow!!!!! I am blown away in a good way!!!! Brooklyn went above and beyond to help me with an issue returning an item, it was something she could have easily ignored. I have not had much luck in the past and she was a breath of fresh air! Im actually looking forward to going into the Post Office! I have never written a review before, but really appreciate the service and amazing help I received-Thanks again Brooklyn!
  • DT
    Dante Tindal
    Jun 21, 2018
    4.0
    They are trying
  • FG
    Faith Gilbert
    Jan 30, 2017
    1.0
    We are VERY upset about the mail delivery service. We've had mail returned to senders (including MONEY!!!) even though the address distinctly showed our name and Lot #. Mail from work, W-2's, bills, medicine....it's all been put into the wrong box and we've found it stuffed into an empty slot. Even AFTER I called and talked to the manager about the problem, we've had several issues arise. I don't think it should be that hard to figure out which box the mail should be placed in. We are SOOOO disappointed in our mail service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.