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Visit your local Post Office™ at 405 N Greensferry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Doug for going above and beyond.
Delivery Issues
Numerous complaints were made regarding misdelivered packages, lost mail, and inconsistent delivery schedules, leading to significant frustration among customers.
Efficiency
While some customers noted quick service at the counter, others reported long wait times and inefficiencies in package handling and delivery.
Communication Problems
Customers expressed dissatisfaction with the inability to reach the post office by phone and the lack of updates regarding their mail and packages.
Overall Satisfaction
The overall sentiment is mixed, with some customers having positive experiences while many others reported serious issues with service reliability.
KD
Kater Danford
Nov 14, 2025
5.0
Victoria Day is courteous, helpful, professional and the BEST MAIL CARRIER EVER!
Suffice to say oftentimes Postal Workers
get a “bad wrap.” I applaud our Post Falls team with folks like Victoria you get a “stellar wrap,” from me.
Victoria cares, she just delivered a month’s worth’s worth of mail with the biggest smile. So glad we got back in time to say thank you and congrats on her new permanent positive. The USPS is lucky to have her!
She’s going to be a roving carrier so if you have the chance to meet her just know she’s extra special.
LO
L O
Oct 9, 2025
1.0
It's not just the unreliability and lack of accountability, now they have a lame smiley face as your checking out at the point of sale for you to select. To choose if you liked your service or did not, while the postal person has not yet competed the transaction. Who's going to choose the red smiley face, indicating not good service, with the postal person watching you and already behaving unhappy? Isn't it enough to look at your online reviews? The 2.1 stars IS your clue.
AS
Amanda Schuller
Sep 29, 2025
5.0
Doug was super kind and helped us stop mail for our deceased mother in law. We truly appreciate the kindness we were shown during such a tragedy. This post office is so fast and efficient!
JK
JANELLE KRUPKE
Sep 8, 2025
1.0
Cannot redeliver packages because they don't know if a parcel box will be available. By this logic they cannot deliver anything. What a joke.
LS
Laura Schmidt
Aug 27, 2025
5.0
The service was excellent, great parking, easy to find
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Post Falls?
It is located at 405 N Greensferry Rd, Post Falls, ID 83854.
What are the regular business hours for the USPS at 405 N Greensferry Rd?
The USPS is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services, including photos, at this USPS?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo taken at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and get one at this Post Office?
Yes, you can search for available PO Boxes and reserve one online, then complete the setup in person at the Post Office.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office.
What nearby dining options are available when visiting this USPS location?
Nearby dining includes Franko’s Dog House, a hot dog restaurant, Little Caesars Pizza for fast food, Moon’s Mongolian Grill, and Moon’s Lounge bar where you can relax after your visit.
Are there any nearby services for printing or shipping supplies close to the Post Falls USPS?
Yes, The UPS Store 2461 nearby offers printing services, packing supplies, and shipping centers, which can complement your visit to USPS.
What recreational spots can I visit near the USPS in Post Falls?
You can visit Post Falls Skatepark, a sports and recreation venue nearby, for some active leisure before or after your postal errands.