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Brand Certified

United States Postal Service

2.2
(285 reviews)

Business Details

405 N Greensferry Rd, Post Falls, ID
83854, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 405 N Greensferry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 N Greensferry Rd, Post Falls, ID
83854, United States

Hours

Reviews

2.2
285 reviews
5 stars
67
4 stars
14
3 stars
6
2 stars
6
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff at the post office, particularly highlighting individual employees like Doug and Victoria for their exceptional service.

Delivery Issues

Numerous complaints were made regarding frequent misdeliveries, lost packages, and overall unreliability of mail delivery.

Long Wait Times

Customers reported long wait times at the post office, often due to understaffing, especially during busy periods.

Mixed Experiences

While some customers had positive interactions, others expressed frustration with the inconsistency of service and delivery.
  • MW
    Melissa Watson
    Feb 5, 2026
    1.0
    I live Post falls Idaho. The post office service sucks. There's no snow on my road so they can't drive up it until March. It takes 1 minute to drive up the hill, not even that. And then I have to stand in line at the post office for 30 minutes to pick up a package like they said is there and then they can't find it ever. So frustrating. And then I asked for a manager. Oh they're all in a meeting. I wish there was somebody else besides the post office
  • CB
    Cindy B
    Dec 23, 2025
    3.0
    Being a resident a year I haven't had any problems with delivery. The workers inside have been great. However, I have fallen twice stepping over the curb to get onto the sidewalk. Not only is it high but has a raised ledge. Last time, in October, a man helping me get up said he had seen 2 Other people trip over the sidewalk. What's it going to take to get this faulty construction revised?!
  • BH
    Brandon Howe
    Dec 22, 2025
    1.0
    Went in to find out which mailbox is mine in a cluster group (just moved). The lady informed me they have no idea how to tell who's is who's. Not sure how they deliver ANYBODYS mail if this is the case.
  • JP
    John Pohl
    Dec 5, 2025
    5.0
    The postal clerks at this post office were extremely helpful and friendly!
  • NS
    Nunyabness Stillnunyabness
    Dec 3, 2025
    5.0
    I have had nothing but good interactions with the people here. They solved my problem quickly. I couldn’t get my old post office to even answer the phone. Thank you so much for your help

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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