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The UPS Store

3.3
(271 reviews)

Business Details

1869 E Seltice Way, Post Falls, ID
83854, United States
(208) 773-6200

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2461 in Post Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Between Conoco & Moons Mongolian Grill.

Details

  • DeliveryNot available

Location

The UPS Store
1869 E Seltice Way, Post Falls, ID
83854, United States

Hours

Reviews

3.3
271 reviews
5 stars
140
4 stars
12
3 stars
5
2 stars
5
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior from employees and management.

Efficiency

Many customers appreciate the quick service and efficiency, especially during busy times, though some express frustration with long waits and service disruptions.

Handling Returns

There are numerous complaints regarding issues with returns, including refusal to accept packages and poor handling of return processes.

Management Issues

Several reviews highlight problems with management, particularly regarding accountability and customer interactions, leading to dissatisfaction among customers.

Positive Experiences

Despite the negative feedback, many customers share positive experiences, particularly with specific staff members who provided exceptional service.
  • MC
    Michael Casey
    Feb 20, 2026
    1.0
    Should be zero stars. My package was on the truck out for delivery today between 115 and 315 on 2/20. Now because of some sort of service disruption that they dont know what it was it wont be delivered until monday 2/23 between 315 and 515. They wont let me go get it myself and wont deliver it on saturday. The kicker is they wont even tell me what happen like they just dont want to do there jobs. Plus no one will even answer the phone and this location.
  • DL
    Dylan Luby
    Feb 16, 2026
    5.0
    Use this place constantly for access points and returns, only had one hiccup here, but shipping is a messy job its bound to have problems here or there, dont get why people keep leaving 1 star reviews. ive only seen the workers at the counter be nothing but professional. Just no pleasing some people i guess
  • JM
    Jermaine Marshall
    Jan 21, 2026
    5.0
    Right in, right out, No hassle. Friendly staff. The place had a lot of foot traffic today, but ran smoothly. Hardly any wait. I can't say enough good about this place. Kick those one star reviews to the curb. Entitled people always want to talk the loudest. Time for people who have the good experiences to speak a little louder. Great work guys and gals!
  • SC
    Sue Cleveland
    Jan 17, 2026
    5.0
    This is a great store! Friendly, efficient staff. Sometimes the line is long but they work hard to quickly accommodate customers. The only issue is the parking when there are several customers coming and going.
  • GA
    Grizz Archer
    Jan 13, 2026
    5.0
    I showed up with 2 packages for returns, and 1 package to ship. Both of my returns had the same label. I printed printed the same label twice. I caught it and the young woman there showed me how to cancel the other one that was supposed to go to Staples. Then she helped me process the return all over again. She obviously was very familiar with this. She had great patience and got me taken care of. Stellar service from this young woman.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Post Falls offer?

The UPS Store #2461 in Post Falls offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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