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The UPS Store #2461 in Post Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Between Conoco & Moons Mongolian Grill.
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior from employees and management.
Efficiency
Many customers appreciate the quick service and efficiency, especially during busy times, though some express frustration with long waits and service disruptions.
Handling Returns
There are numerous complaints regarding issues with returns, including refusal to accept packages and poor handling of return processes.
Management Issues
Several reviews highlight problems with management, particularly regarding accountability and customer interactions, leading to dissatisfaction among customers.
Positive Experiences
Despite the negative feedback, many customers share positive experiences, particularly with specific staff members who provided exceptional service.
MC
Michael Casey
Feb 20, 2026
1.0
Should be zero stars. My package was on the truck out for delivery today between 115 and 315 on 2/20. Now because of some sort of service disruption that they dont know what it was it wont be delivered until monday 2/23 between 315 and 515. They wont let me go get it myself and wont deliver it on saturday. The kicker is they wont even tell me what happen like they just dont want to do there jobs. Plus no one will even answer the phone and this location.
DL
Dylan Luby
Feb 16, 2026
5.0
Use this place constantly for access points and returns, only had one hiccup here, but shipping is a messy job its bound to have problems here or there, dont get why people keep leaving 1 star reviews. ive only seen the workers at the counter be nothing but professional. Just no pleasing some people i guess
JM
Jermaine Marshall
Jan 21, 2026
5.0
Right in, right out, No hassle. Friendly staff. The place had a lot of foot traffic today, but ran smoothly. Hardly any wait. I can't say enough good about this place. Kick those one star reviews to the curb. Entitled people always want to talk the loudest. Time for people who have the good experiences to speak a little louder. Great work guys and gals!
SC
Sue Cleveland
Jan 17, 2026
5.0
This is a great store! Friendly, efficient staff. Sometimes the line is long but they work hard to quickly accommodate customers. The only issue is the parking when there are several customers coming and going.
GA
Grizz Archer
Jan 13, 2026
5.0
I showed up with 2 packages for returns, and 1 package to ship. Both of my returns had the same label. I printed printed the same label twice. I caught it and the young woman there showed me how to cancel the other one that was supposed to go to Staples. Then she helped me process the return all over again. She obviously was very familiar with this. She had great patience and got me taken care of. Stellar service from this young woman.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Post Falls offer?
The UPS Store #2461 in Post Falls offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the store hours for The UPS Store #2461 in Post Falls?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Post Falls open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #2461 located?
It is located at 1869 E Seltice Way, Post Falls, ID 83854, USA, between Conoco and Moons Mongolian Grill.
What payment methods are accepted at The UPS Store in Post Falls?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2461 provide mailbox rental services?
Yes, mailbox services are available for all your mail and packages.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Yes, Moon's Mongolian Grill is located nearby and offers delicious Mongolian cuisine, perfect for a meal before or after your visit.
Can I find home improvement stores close to The UPS Store in Post Falls?
Yes, Lake City Home Repair, a home improvement store, is located near The UPS Store, which can be convenient if you have any related needs.
Is there a shredding service near The UPS Store besides their in-house option?
Yes, Shred Nations, a professional shredding service, is nearby if you require additional document destruction services.
How can nearby businesses like Ductz or Cyberdime complement my visit to The UPS Store?
Businesses such as Ductz, an air duct cleaning service, and Cyberdime, an IT service and computer repair provider, are nearby and can assist with home maintenance or IT needs during your visit to The UPS Store.
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