United States Postal Service

3.4
18 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 480 Bonner Mall Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
480 Bonner Mall Way, Ponderay, ID
83852, United States

Hours

Reviews

3.4
18 reviews
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  • CL
    Collin Lawrence
    Jul 24, 2025
    1.0
    My package has been sitting in the locked package delivery box for days because the USPS carrier didn't put the key in my mailbox (hopefully they didn't put it in someone else's), I visited the Ponderay USPS office & a representative said they would contact the carrier & call me back- they never did. Sandpoint AND Ponderay don't answer their phones. Tragic.
  • SB
    Stefan Borge
    Nov 26, 2019
    5.0
    Everyone extremely friendly! Not just a little friendly but over the top. Fast. Friendly. Efficient. Thank you!
  • DS
    David Stage
    Oct 10, 2019
    1.0
    We have enjoyed years of amazing service from this substation and its staff. We have a postal box at this location. Unfortunately, all things change and the old postmaster retired. The new lady in charge here is rude, lazy and unhelpful. Far from going out of her way to accommodate customers, she will blatantly lie about her opportunity to provide services if it comes to a matter of effort on her part.
  • DT
    Dakota Tyler
    May 4, 2019
    1.0
    My package got put in a parcel locker, but there was no key in my mailbox. I went to the office and they said they'd have their carrier make sure one was in today. I go to check mail and still no key, all other mail but no key.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.