Location.com logo
Brand Certified

The UPS Store

3.8
(236 reviews)

Business Details

1110 Yellowstone Ave, Pocatello, ID
83201, United States
(208) 233-7775

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1988 in Pocatello offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Jamba Juice- Next To Safelite.

Details

  • DeliveryNot available

Location

The UPS Store
1110 Yellowstone Ave, Pocatello, ID
83201, United States

Hours

Reviews

3.8
236 reviews
5 stars
153
4 stars
10
3 stars
12
2 stars
5
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Gage and Bard for their exceptional service.

Staffing Issues

Several reviews noted long wait times due to insufficient staffing, especially during busy periods, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.

Convenience

Customers appreciated the convenience of the location and the ability to handle multiple services in one visit, although some expressed dissatisfaction with the lack of drop-off options for pre-labeled packages.
  • JD
    Jane Davis
    Feb 11, 2026
    5.0
    It’s convenient to get things done all in one place.
  • LG
    Luis Gomez-Aguilar
    Jan 31, 2026
    5.0
    One of the best UPS stores I’ve visited, had some troubles sending a return package and Jenna was amazing! Helped me through the whole process and got it situated. Thank you guys, you’re the best!
  • BF
    Brandi Frost
    Jan 29, 2026
    5.0
    They have great customer service and are always very helpful and quick.
  • MZ
    Mia Zeinert
    Jan 26, 2026
    5.0
    Gage was extremely knowledgeable and helpful and made sure that I had the best customer experience possible during a hard time. Thank you again!!!
  • SL
    Safe Salt Supply Burns Leavitt
    Jan 12, 2026
    5.0
    I want to take a moment to recognize Gage at the UPS Store on Yellowstone. Customer service can really make or break an experience, and he absolutely set the bar for what it should look like. Gage was professional, calm, and genuinely kind. He handled our returns efficiently, treated us with respect, and made the whole process feel easy and stress-free. What really stood out was his attitude—he was positive, attentive, and clearly understands how to work with people, not just process packages. This location has had mixed experiences in the past, but employees like Gage make a real difference. He’s the kind of person who knows how to assess a situation, manage it well, and help customers feel taken care of without making a big show of it. That level of judgment and courtesy is rare and appreciated. If you’re going to the Yellowstone UPS Store, I hope you’re lucky enough to be helped by him. He represents what good customer service should be.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1988 in Pocatello offer?

The UPS Store #1988 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: