The UPS Store

3.8
213 reviews
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Business Details

1110 Yellowstone Ave, Pocatello, ID
83201, United States
(208) 233-7775
https://locations.theupsstore.com/id/pocatello/1110-yellowstone-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1988 in Pocatello offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Jamba Juice- Next To Safelite.

Details

  • DeliveryNot available

Location

The UPS Store
1110 Yellowstone Ave, Pocatello, ID
83201, United States

Hours

Reviews

3.8
213 reviews
5 stars
138
4 stars
8
3 stars
10
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Gage and Bard.

Mixed Experiences

While some reviews praised the service, others reported rude behavior from certain staff members, leading to inconsistent customer experiences.

Efficiency

Customers frequently noted quick service and minimal wait times, especially for returns and shipping.

Store Conditions

Feedback indicated issues with cleanliness and parking, with some customers mentioning a messy environment and lack of adequate parking space.

Lost Packages

Several customers expressed frustration over lost packages and inadequate resolution from staff regarding shipping issues.
  • TM
    Tyler Marlowe
    Nov 12, 2025
    3.0
    They took away our Dropbox in Oakwood plaza which is weird because we used it every day and there are 12 other businesses there that did as well. Now we have to go to this location nearly every day and wait in line to drop of pre-labeled packages. Never have waited in line less than 10 minutes. Often it’s 15-20, and occasionally longer. Just to hand over a labeled package that takes 2 seconds. Not sure if they are understaffed or just really inefficient. There needs to be a drop box in the store for pre-labeled packages. That’s my suggestion. If you made it this far, know that even with the increased driving time, it’s faster to drive across town and drop off in the shavers location where there is never a line.
  • KH
    Kasey Hamilton
    Oct 30, 2025
    5.0
    The gentleman today at this store (sorry should of got your name) was amazing! So kind and welcoming. He made shipping so easy! Makes me want to ship lots of things just for the fun of it! Thank you for calming my anxiety of the unknown world of shipping returned items! I shall be back! =)
  • CB
    Chris Bloom
    Oct 15, 2025
    5.0
    Totally wonderful experience. Gage was so helpful and informative. And helped to set our mind at ease with a very problematic ship. Thanks for being awesome
  • CS
    Cynthia Serrano
    Oct 12, 2025
    1.0
    I have gone 2 different weekends to do returns and the female with the pink hair is so rude and the service she provides is terrible! If you see her expect the worst service.
  • TP
    T Parris
    Oct 2, 2025
    5.0
    Gage was super helping me with my shipping and a great store
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1988 in Pocatello offer?

The UPS Store #1988 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.