Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1988 in Pocatello offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Jamba Juice- Next To Safelite.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
224 reviews
5 stars
144
4 stars
9
3 stars
11
2 stars
5
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Gage and Bard for their exceptional service.
Staffing Issues
Several reviews highlighted concerns about understaffing during busy times, leading to long wait times for customers.
Mixed Experiences
While many customers had positive interactions, some reported rude or unhelpful service from specific employees, indicating inconsistency in customer experiences.
Parking and Accessibility
Customers noted issues with limited parking and the need for improvements in the parking lot, which has been a long-standing concern.
Efficiency
Despite busy periods, many reviews mentioned quick service and efficient handling of shipping and returns, contributing to a generally positive experience.
- LLLinda Lachappelle4 days ago5.0Went to the store today. It was so refreshing to have an employee Jena was her name, she was so helpful and kind. Service you don't always see. I felt much grateful for the service and left with a smile.
- PJPaulee Jester6 days ago1.0Terrible...i was the manager over 2 UPS stores in the boise area..i stopped to return an item to amazon that needed a box...i knew that..when i asked the dark haired girl how much a box would be she literally said "too much..not a price you wanna hear"..terrible customer service...she was wearing a pink/purple coat...no name tag..and was very rude.did not want to help me locate a box for my return..i was willing to pay..and knew what it was going to take..hope my return gets refunded...no thanks to the location...upselling me a box is her jib and she wanted no part of it!
- KJKyler JacobsDec 26, 20255.0Even being slammed from the holidays and with over 25 people in line the representative did amazing. I wish I would’ve grabbed her name. She was nice, fast, and easy to work with.
- JFJordan FernandezDec 17, 20251.0Line to the door with one employee and the other one working in back. I’m sure the gentlemen in back was working but was not a good look for customers. Need more hands around Christmas time or waiting chairs for the 20 min wait to drop something off.
- AFAdams FamilyDec 16, 20255.0Went in when it was extremely short staffed and waited about an hour to get through the line. The solo employee at the desk was flying through everyone’s requests with a smile. There were dozens of us in line, and everyone waited cheerfully for their turn. It wasn’t her fault the management didn’t ensure proper staffing levels. Thank you, Jenny, for being so helpful, friendly, and efficient!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1988 in Pocatello offer?
The UPS Store #1988 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #1988 located in Pocatello?
It is located at 1110 Yellowstone Ave, Pocatello, ID 83201, US, across from Jamba Juice and next to Safelite AutoGlass.
What are the regular business hours for The UPS Store #1988?
Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #1988 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM, but hours may vary on holidays.
Which payment methods are accepted at The UPS Store #1988?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1988 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
Are there any nearby places to visit after or before your visit to The UPS Store #1988?
Yes, nearby places include Jamba Pocatello for smoothies and healthy drinks, Safelite AutoGlass for automotive glass services, and Rubber Ducky Car Wash for car cleaning and detailing.
Can I easily find The UPS Store #1988 by using nearby landmarks?
Yes, the store is located across from Jamba Juice and next to Safelite AutoGlass, making it easy to find.
Are there professional shredding services near The UPS Store #1988?
Yes, Shred Nations, offering shredding and professional services, is located nearby and complements the shredding services available at The UPS Store.
Is there a printing service nearby if I need additional support?
OfficeMax Print & Copy and OfficeMax Tech, both providing printing and IT services, are located near The UPS Store #1988 for your convenience.