Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®
Since this company has taken over the delivery of our water there have been times our order has been messed up. Today, 3/18/2026, our scheduled delivery was to be delivered. The truck came by at 1:30 pm (captured on a neighbors video camera). We had a rack with 3 empty bottles on it at the rear of our house (where water has been delivered to since February of 2025) the empty bottles were gone along with our rack and no new bottles were delivered!!! We have cancelled this service. Customer service was not helpful at all!! I absolutely do not recommend using this service!!
Update: I was giving a gratuity to the driver….. I just received an invoice for the driver gratuity….on water I didn’t receive and a missing rack!! OMFG! Really????
CH
Courtney Hafer
Oct 15, 2025
1.0
We were using this company for our water delivery, noticed that our bill kept getting more expensive every time. Looked through our invoice and saw that we were getting charged for deliveries that did not happen. When you contact them for a credit and show proof that there was no delivery, they say that I should see a credit on our account in 24-72 hours. I have now requested the credit 6 different times with no credit in sight. They are a very dishonest company. DO NOT USE.
WM
William Mccutchen
Dec 23, 2024
1.0
Hagerman spring water was bought my these crappie people. Never signed up Never wanted mount Olympus water. If you ask to cancel they send you to collection but not before delivering unwanted toilet water three times. Spend your money anywhere else!!!
CH
Christy Howard
Oct 9, 2023
1.0
If I could give zero stars I would. Worst customer service I have ever received from a company. They NEVER communicate with you and will change delivery days with out notice. I skipped a delivery but still received it and was told they will still be charging my account. decided to cancel just because of way to much inconsistency and they have changed my equipment pick up day 3 times! they don't show I call and they say yes you pick up date was rescheduled which means I have to carry everything back inside again. will NEVER use service again and will NEVER recommend.
Frequently Asked Questions About Primo Brands Delivery
What types of water does Mount Olympus Water Delivery Service offer?
Mount Olympus offers a variety of drinking water options including Spring, Fluoridated, Distilled, and Purified water.
What are the operating hours for Mount Olympus Water Delivery Service?
They are open Monday through Friday from 8:00 AM to 9:00 PM and closed on Saturdays and Sundays.
Does Mount Olympus Water Delivery Service offer delivery services?
Yes, they provide home and office water delivery services.
How can I contact Mount Olympus Water Delivery Service during the COVID-19 pandemic?
Due to high volume, delays may occur. For faster response, email social@primowater.com or call 1-800-492-8377. More information is available at https://primowater.com/covid-19-response/
What payment options are accepted at Mount Olympus Water Delivery Service?
They accept American Express, Discover, MasterCard, and Visa.
Where is Mount Olympus Water Delivery Service located?
Their address is 16620 Madison Road, Nampa, ID 83687, United States.
Which counties are served by Mount Olympus Water Delivery Service?
They serve several counties including Ada, Canyon, Owyhee, Valley, Adams, Gem, Elmore, Payette, Washington, Malheur, and Harney.
Can customers visit nearby places like 208 Outlets when coming to Mount Olympus Water Delivery Service?
Yes, customers can shop at 208 Outlets, a nearby outlet and discount store, before or after their visit.
Is there a coffee shop near Mount Olympus Water Delivery Service where customers can relax?
Yes, Warehouse Cafe, a coffee shop and restaurant, is located nearby for customers to enjoy a break.
Are there any entertainment options close to Mount Olympus Water Delivery Service?
Music Theatre of Idaho, a nearby music venue and theatre, offers entertainment options for visitors.
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