United States Postal Service

2.4
231 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1200 N Main St, Meridian, ID
83642, United States

Hours

Reviews

2.4
231 reviews
5 stars
65
4 stars
12
3 stars
6
2 stars
14
1 star
134

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and understaffing, leading to frustration during busy hours.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others, particularly a specific employee named Mark, were criticized for being rude and unhelpful.

Delivery Problems

Numerous complaints were made about packages being misdelivered, lost, or not delivered at all, causing significant dissatisfaction among customers.

Parking Difficulties

The parking situation was described as chaotic and inadequate, with many customers struggling to find parking due to limited spaces.

Communication Issues

Customers expressed frustration over the inability to reach a live person by phone, leading to difficulties in resolving issues.
  • KG
    Kelly Greenwood
    4 days ago
    1.0
    Bullying and unprofessional.
  • CN
    Ciara Navin
    5 days ago
    1.0
    Ridiculous waste of time. You try to call to get a service taken care of but they tell you they can’t so you waste 40 minutes of your time going in person just to be told they can’t help you because you don’t have a price of paper. But oh, they have flyers all over the place asking for a review. Who has had a 5 star experience at the post office?! 👎🏻
  • LT
    Lisa T.
    Dec 23, 2025
    1.0
    No way to talk to live person let alone a local live person
  • AH
    Alicia H
    Dec 10, 2025
    1.0
    Never enough people at this one to help and always an insane long line. Really slow service, but it’s Government run, so what do you expect. I don’t know why USPS canceled the contracts with other offices in the city that had USPS service, because all that did was create chaos at this one. Open more branches, please, instead of closing them. This city is crowded and needs more than one location. Oh, and the parking! Because this office is downtown Meridian, all the other businesses around use up the parking. Nightmare. I avoid it now.
  • DN
    David N
    Nov 28, 2025
    1.0
    If I could give a zero I would. Horrible service...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.