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United States Postal Service

2.5
(128 reviews)

Business Details

1613 Idaho St, Lewiston, ID
83501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1613 Idaho St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1613 Idaho St, Lewiston, ID
83501, United States

Reviews

2.5
128 reviews
5 stars
35
4 stars
12
3 stars
6
2 stars
4
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including unresponsive staff, rude behavior, and failure to deliver mail and packages properly.

Delivery Issues

Many reviews highlighted significant problems with mail and package delivery, including items marked as undeliverable, misdelivered mail, and delays.

Customer Support

Customers expressed frustration over the inability to reach the post office by phone, with many stating that calls go unanswered.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers describing interactions as rude or dismissive.
  • BT
    Bethany Thompson
    Jan 31, 2026
    1.0
    I have been trying to call them and nobody will answer the phone. I have cancelled my mail hold multiple times and I'm still not receiving my mail. I called an 800 number and that representative has assured me that my mail would resume immediately but it hasn't. Figure out how to answer the local phone please.
  • MA
    Miah Averill
    Jan 11, 2026
    1.0
    I have tried sending outgoing mail at my residence many times now in our outgoing mail box where I live. When someone first brought it to my attention they never received a payment I looked into that mail box and it was completely full to the brim. So I then put a note on the box asking them to check it. The following day I looked and they did just that. Well I just recently went to send out another payment to somewhere important and they haven’t checked that outgoing mail. You need better mail carriers. I know the two that deliver our mail and I’ll be going to the office and talking to their HR. Horrible business and service.
  • LL
    lewid live
    Dec 14, 2025
    1.0
    The USPS in Lewiston used to be a premier service with workers that were high caliber, professional and possessed integrity throughout the operation. Sadly they have been infiltrated by the lazy "not my problem" crowd and in many instances, not just at failing to do a good job but actually going out of the way to sabotage the entire process. There's a reason that they will be largely replaced by Amazon in 2026. I doubt that Amazon will have better people as they will be pulling from the same pool. What's different is a bit more accountability. Private corporations won't stand for individuals damaging their brand. Huge turnover, horrible morale. It's like rats living in filth with no prospect of a clear vision to improve. Thanks to the last Postmaster General for a lot of this. His goal was to make the place so dysfunctional that they would self destruct. Mission Accomplished! Unfortunately the USPS will learn this about 10 years too late. Bring on Amazon, privatize them and let the chips fall where they may. I feel badly for the fantastic employees that are still there. They just aren't able to save the ship in such shrinking numbers.
  • TS
    Tom S
    Dec 2, 2025
    2.0
    Pay for a PO box just to get spam mail filling my box. What a joke
  • MR
    Mike Rios
    Sep 15, 2025
    5.0
    Noone delivers better than the usps.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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