Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1613 Idaho St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Reviews
2.5
126 reviews
5 stars
34
4 stars
12
3 stars
6
2 stars
4
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rudeness and unhelpfulness from staff.
Delivery Issues
Frequent complaints about undelivered mail, packages delivered to wrong addresses, and delays in service.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone and lack of response to inquiries.
Employee Morale
Reviews indicate low employee morale and high turnover, contributing to poor service quality.
Mixed Experiences
While some customers praised individual employees for their helpfulness, overall experiences were predominantly negative.
- MAMiah Averill1 day ago1.0I have tried sending outgoing mail at my residence many times now in our outgoing mail box where I live. When someone first brought it to my attention they never received a payment I looked into that mail box and it was completely full to the brim. So I then put a note on the box asking them to check it. The following day I looked and they did just that. Well I just recently went to send out another payment to somewhere important and they haven’t checked that outgoing mail. You need better mail carriers. I know the two that deliver our mail and I’ll be going to the office and talking to their HR. Horrible business and service.
- LLlewid liveDec 14, 20251.0The USPS in Lewiston used to be a premier service with workers that were high caliber, professional and possessed integrity throughout the operation. Sadly they have been infiltrated by the lazy "not my problem" crowd and in many instances, not just at failing to do a good job but actually going out of the way to sabotage the entire process. There's a reason that they will be largely replaced by Amazon in 2026. I doubt that Amazon will have better people as they will be pulling from the same pool. What's different is a bit more accountability. Private corporations won't stand for individuals damaging their brand. Huge turnover, horrible morale. It's like rats living in filth with no prospect of a clear vision to improve. Thanks to the last Postmaster General for a lot of this. His goal was to make the place so dysfunctional that they would self destruct. Mission Accomplished! Unfortunately the USPS will learn this about 10 years too late. Bring on Amazon, privatize them and let the chips fall where they may. I feel badly for the fantastic employees that are still there. They just aren't able to save the ship in such shrinking numbers.
- TSTom SDec 2, 20252.0Pay for a PO box just to get spam mail filling my box. What a joke
- MRMike RiosSep 15, 20255.0Noone delivers better than the usps.
- VVVyberWolfSep 5, 20251.0Over the last few months I've been ordering things to my apartment through Amazon but delivered by USPS, specifically this USPS. Normally when an item is too big for my mailbox, they deliver to my front door (like a cat water fountain I bought a few weeks ago, a stainless steel litter box I bought a month ago etc). However, today didn't go as expected. I was waiting on a cat tower (even in a deconstructed state, it's obviously gonna be a package too big for my mailbox) yet got a notification it was "undeliverable due to mailbox being full or too small". Huh? Who is their right mind would have thought it would fit in my mailbox? Why wasn't it delivered to my front door as usual when an item is too big? Why even put it on the truck if you aren't going to deliver it because sight alone can tell you it's not gonna fit in a mailbox. Smh so now I have to make a special trip to the post office tomorrow to pick it up when they were literally 20 feet from my front door and too lazy to deliver it. Also tried calling but it's impossible to speak to a human being so that's why I'm just gonna go get it myself. I really hope I can somehow never use USPS again as a delivery service. This is absurd.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1613 Idaho St offer?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Passport photos are available by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. If applying in person, bring two valid IDs and a completed application. Online applications are available at the USPS website.
Are PO Boxes accessible after hours at this USPS location?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with your local Post Office for specific lobby hours.
What nearby postal services are available around this USPS location?
Nearby, you will find the USPS Collection Point, US Post Office, and Lewiston Post Office, which also offer postal and shipping services, providing additional convenience.
Are there nearby places to grab a meal or relax after visiting the Post Office?
Yes, close by you can visit Kravings, a restaurant and sandwich shop, or Sage Massage for relaxation services, perfect for after your postal visit.
What local stores are near the United States Postal Service for shopping or supplies?
Nearby stores include Rapid Refill for office supplies, Sherwin-Williams Paint Store for home improvement needs, and That One Place for flowers and gifts.
How can nearby public services and organizations assist me in the Lewiston area?
Organizations like Lewiston Firefighters IAFF 1773 and the Willow Center For Grieving provide community and social services, which can be supportive resources in the area.