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United States Postal Service

2.4
(134 reviews)

Business Details

605 4th St, Idaho Falls, ID
83401, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 605 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
605 4th St, Idaho Falls, ID
83401, United States

Hours

Reviews

2.4
134 reviews
5 stars
35
4 stars
10
3 stars
4
2 stars
8
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees were praised for their helpfulness and kindness, others, particularly a worker named Troy, received significant criticism for rudeness and unprofessional behavior.

Delivery Issues

Numerous customers reported problems with package deliveries, including lost packages, incorrect deliveries, and delays, leading to frustration and dissatisfaction.

Long Wait Times

Many reviews highlighted consistently long lines and slow service, often with only one employee available to assist customers, causing significant delays.

Mixed Experiences

Some customers had positive experiences with the staff and services, while others expressed deep dissatisfaction, indicating a lack of consistency in service quality.
  • MR
    Madeline Romberg
    Feb 19, 2026
    4.0
    USPS as a service sucks. i always use an online service to get better rates. however, the employees here are always kind, thorough and helpful!
  • RR
    Reviews
    Feb 17, 2026
    1.0
    The people at the desk are generally pretty friendly (on most days) The mail carriers SUCK Steal your mail, deliver your mail to neighbors(we have a weekly mail swap in our neighborhood to be able to get our mail) Refuse to deliver packages Retaliate if you file a complaint The post master will straight up call you a liar when you make complaints. Don't trust the mail carriers through this office.
  • BD
    Bryannah Day
    Feb 11, 2026
    5.0
    Troy was great at getting our passport applications completed in a timely manner. My husband and I scheduled our appointment during our lunches and were able to get back to work on time! Thank you. He also has a nice pen collection.
  • II
    IdahoJake
    Jan 26, 2026
    5.0
    I have always had a wonderful experience at this Post Office. Any issues that may have arisen are far outside this office's control.
  • BB
    blownspkr
    Jan 12, 2026
    1.0
    Can we privatize the USPS soon. Government BS. 1 window person on Monday at 10:30am….10 plus customers. Imagine an actual business running like this. But for the government, this the norm. Just for reference, my vasectomy took less time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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