Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 605 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
130 reviews
5 stars
33
4 stars
9
3 stars
4
2 stars
8
1 star
76
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including lost packages, incorrect deliveries, and delays.
Staff Performance
Feedback on staff varied widely; some praised individual employees for their helpfulness, while others criticized rudeness and lack of professionalism.
Long Wait Times
Many reviews mentioned consistently long lines and slow service, often with only one employee available to assist customers.
Customer Service
Overall customer service experiences were mixed, with some customers expressing satisfaction while others reported unhelpful or dismissive interactions.
- BNbrenda nicholson5 days ago1.0Absolutely impossible to get a person on the phone. Simple question but I have to drive to the post office and stand in line to get an answer. .they should pay me the $1.12 postage due. How to set up redelivery. I'm just sticking it on my mailbox. I hope that works.
- SMS McLeanJan 2, 20262.0Historically this has been about a half a star, but they have got a tiny bit more efficient.... and it seems like maybe someone said something at sometime somewhere that maybe these folks can become a little more customer-centric. It is what it is but I think there is plenty of room for improvement but it is better than it used to be.... no really.... lol 🤣 🤣
- DRDouglas RialNov 10, 20251.0I sent a priority package on Saturday from Idaho Falls to Colorado Springs. I wanted the package tracked to verify it's delivery. No signature needed, just deliver it. USPS won't declare how long it will take to arrive until after they process the package in the computer. Poor Programing. In the early days Priority Mail was a 2 to 3 day delivery. My package was going to take 5 days. WTH, 5 days for $11.60. Their routing is so poorly executed these days. Idaho Falls to Boise, not SLC. To SLC, then to Denver, then to Colorado Springs. Good Grief. The package didn't go out for delivery until Fri AM, in Colorado Springs, a day later than expected. The postal delivery human related that they attempted delivery on Friday AM but no one answered the door. My daughter was home all morning. Then the delivery human takes the package backed to the PO vs just putting the very small package in my daughter's locking USPS mailbox on her curb. Horrid service for a huge price and no guarantee or refund for their terrible service.
- DDDowntown DahliaOct 7, 20255.0Had a very great expierance with the Passport clerk. He was very knowledgeable and answered all my questions. He also took a very nice photo. Would highly recommend making an appointment vs trying to walk in for passport services though. The wait can be crazy.
- KSKaye SaxtonSep 26, 20251.0It's not the Post Office itself, its my mailbox Postman who delivers my mail to my mailbox. Today marks the 35th package NOT DELIVERED TO MY MAILBOX since July 1, 2025. CAN ANYONE BE HELD RESPONSIBLE?? 3 DIFFERENT TIMES I received notifications my packages were delivered to my mailbox. And 3 times my mailbox was completely EMPTY EXCEPT FOR AN AD & 1 LETTER. Late July 2025, I WAS NOTIFIED 19 PACKAGES WERE DELIVERED TO MY MAILBOX. THAT PARTICULAR DAY, MY MAILBOX WAS COMPLETELY EMPTY!!! NOT 1 PACKAGE!!!! ABOUT 4. & 5 DAYS LATER, I RECEVED IN MY MAILBOX OF THE PACKAGES THAT WAS TO HAVE BEEN DELIVERED THE Saturday before. I have had wrong letters & packages delivered to my mailbox but I took the time to hand deliver them to their rightful owners. The common denominator is APT 103. I do live in an apartment complex at Summerhill Apts in Idaho Falls. But today marks the 35th package to be delivered to my mailbox. But my mailbox only had 1 letter inside my box. I am very DISCOURAGED WITH OUR DELIVERY SERVICE IN Idaho Falls. Yes, I do live at 959 Hoopes Ave #103 Idaho Falls, Idaho 83404. I am hoping this gets to the right people & thi gets fixed. I have done all my Christmas shopping on line because it is hard for me to get out & about. I am just an ordinary Grandma who loves her Grands & Great Grands. Most of these packages were not replaced as their notifications was the same notifications I also received. Sorry, it has hurt me financially bad. I will never recoupe what I have lost in gift buying (especially in shipping charges 😢). I am hoping someone cares. Thank you, Kaye
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 605 4th St?
At this location, you can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office and do they provide passport photos?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment via the online scheduler.
Do I need an appointment to use the passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent and access a PO Box at this location, and how can I reserve one?
You can reserve a PO Box online quickly and securely and complete the setup in person. Most locations offer 24/7 lobby access to PO Boxes, but check local hours to confirm.
What are the operating hours of the United States Postal Service at 605 4th St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is there a nearby post office to 605 4th St that I could also visit?
Yes, the Idaho Falls Post Office is nearby and also provides postal services you might need.
What nearby community services are close to the United States Postal Service at 605 4th St?
Idaho Falls Pride and Community Youth in Action are nearby organizations offering community services in the area.
Are there beauty and wellness services near the Post Office where I can visit before or after my trip?
Yes, nearby options include Uptown Avenue (a beauty and hair salon), Sugar Pot Studio (for waxing), SugarChic Aesthetics, and Skin by Jordyn for skincare and beauty treatments.
How can nearby services like employment agencies or healthcare centers complement my visit to this Post Office?
Nearby services such as Express Employment Professionals for job seeking and AmericaHealth Direct for counseling and healthcare provide added support to the community around the Post Office location.