The UPS Store

3.9
192 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2271 in Idaho Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 17th St And 25th St, Behind Dixie's Diner And Subway.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2184 Channing Way, Idaho Falls, ID
83404, United States

Hours

Reviews

3.9
192 reviews
5 stars
128
4 stars
10
3 stars
6
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, even during busy times.

Service Speed

Customers frequently noted quick service and efficient handling of tasks, often being surprised by how fast they were attended to.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about poor service from specific employees and issues with communication.

Shipping Issues

Several customers expressed frustration with shipping delays, miscommunication regarding package handling, and additional fees for services.

Store Environment

The store was often described as busy, with some customers mentioning long lines and issues with parking.
  • MG
    Mercedes Gonzales
    Nov 4, 2025
    1.0
    I had an issue that was pretty urgent, tried calling this place several times and no one ever answered the phone and no one calls you back either. So unhelpful
  • SK
    Shauntae Kirkham
    Oct 10, 2025
    5.0
    Despite the store being super busy, i received very quick service and the staff is very friendly!
  • MH
    Melissa H.
    Oct 8, 2025
    5.0
    I come here to drop off the occasional Amazon return. They are always fast and friendly, and they don't nickel and dime you for recycled packing paper and tape, like the local shipping store in Rexburg does.
  • SB
    Sandra Boom
    Oct 2, 2025
    1.0
    I paid extra to have a package delivered in 2 days instead of paying less for regular delivery which took 5 days. It ended up taking 5 days anyway even though I paid extra for the 2-day delivery when I called to complain I was told the manager Chris would call me later that day, he never did and still hasn't, I will never use this location again
  • VL
    Victor Lee
    Sep 28, 2025
    5.0
    The staff at the UPS Store are very friendly and helpful. A great place to drop off Amazon returns or have your shipping packaged up. There are supplies available onsite to get the job done. I would definitely recommend the UPS Store for all your shipping needs.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2271 in Idaho Falls offer?

The UPS Store #2271 provides expert packing, shipping, printing, document finishing, mailbox rental, shredding, faxing, and passport/photo ID services.