Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 820 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Shipped a box of homemade Christmas cookies to my mom in Hailey from Kansas City. The cookies arrived in the city of Hailey a timely manner, but then just sat for an entire week. Then they spent several days “out for delivery” before being sent back to me. I was confused (and really disappointed since making all these different elaborate types of cookies was time consuming) but I figured their address had been covered or obscured. Nope. Address was correct and easy to read. It said “No Mail Recepticle.” Uh… what? It’s a box… leave it by the front door like everyone else does. They get boxes all the time here. Totally incompetent branch of USPS. Wasted my time and money and deprived my mom of her favorite part of Christmas. But hey, at least I got a box of stale, broken cookie shards to enjoy, almost three weeks later. Yay.
KB
Kennedy Byington
Aug 19, 2025
3.0
Getting better but there is always room for improvement
GG
Guinevere Guthrie
Jul 14, 2025
2.0
2 stars because two of the three people I interacted with were helpful, and friendly. The third was rude, not helpful and simply refused to get my package that was literally at the post office. I don't want to deal with people all day either but when it's my JOB, I do what I can to help, generally it makes everyone feel better by the end of the day. I can't imagine she feels great when she gets off work unless she's fueled by spite and pettiness.
YA
Yoshelin Aleman
Jan 14, 2022
1.0
Went in to inquire about a package, asked politely, and was responded rude, no customer service, and she walked away angry. Left me there, I was not sure whether to respond back or how. Not sure now where to go to inquire about my packages without being treated like that, for no reason. USPS I understand the the stress there might be, but it was no reason to treat me that way, and for that female worker, is not the first time she has been like that. No customer service at all.
PH
Paul Hartzell
May 11, 2019
3.0
Good location. Poor maintenance throughout winter months. Front door has been missing for three years.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 820 S Main St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other postal services.
Do I need an appointment to get passport services at this Post Office?
Most Post Offices offering passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
Can I get my passport photo taken at this Post Office?
Yes, passport photo services are available but require an appointment through the online scheduler.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 10:00 AM to 1:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website. Instructions for completing your setup in person will be provided.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this specific location for details.
What nearby shipping options are available besides this Post Office?
Customers can also use the FedEx Drop Box and FedEx Ship Center near this location for additional shipping services.
Are there nearby places to visit after handling your postal needs?
Yes, you can visit Hailey Skatepark or the Hailey Ice skating rink which are close by for recreation after your visit to the Post Office.
What automotive services are near the United States Postal Service at 820 S Main St?
There are several nearby car dealers including Idaho Ford Dealers, Silver Creek Ford, Karl Malone Ford, and Arri Car Sales for vehicle purchases and servicing.
Where can I find hardware or retail stores near the Post Office?
Nearby retail options include Idaho Lumber & Ace Hardware, Rocky Mountain Hardware, and Integrated Electronic Solutions-IES for home improvement and supplies.