United States Postal Service

2.4
136 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 111 N 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 N 7th St, Coeur D Alene, ID
83814, United States

Hours

Reviews

2.4
136 reviews
5 stars
39
4 stars
8
3 stars
2
2 stars
7
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful staff, with many citing specific employees as particularly problematic.

Delivery Issues

Numerous reviews mention lost or misdelivered packages, with customers expressing frustration over mail not being delivered or being delivered to the wrong address.

Phone Support

Customers reported difficulty reaching the post office by phone, often encountering automated systems without the ability to speak to a person.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, particularly in handling passport applications.

Operational Problems

Several reviews highlighted issues with the post office's hours and staffing, including being closed during posted hours and long wait times.
  • JA
    Jordyn Aragon
    Oct 22, 2025
    1.0
    Horrible staff
  • RJ
    Robert Jeffers
    Oct 22, 2025
    1.0
    Your mail carrier keeps littering cigarettes and you guys won’t answer the phone. Can I get a response
  • RG
    Rumbo Gumbo
    Aug 12, 2025
    1.0
    Website and front says open at 8:30 on Tuesday, get there around 11:30 all doors are locked nobody is there. Call on phone multiple times and no response. Actually ridiculous for a post office.
  • CS
    Coleen Sovenski
    Jul 21, 2025
    1.0
    The ladies at work in this particular post office are the rudest women I have ever met and I’ve been in Customer Service
  • BZ
    Bryson Zacharias
    Jul 19, 2025
    1.0
    This is a constant issue with the usps in cda one time they left a notice in my mail box saying couldnt deliver due to blockage of mail box?? How did they deliver the notice then?? Takes longer to fill the peice of paper out then just deliver mail. It’s weird. Also certified mail I get notifications on informed delivery and this happens almost every time they say notice has been left cause no authorization was present . But we were been waiting all day and they didn’t even try to come up and knock or ring doorbell or anything just put notice and left. Ridiculous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.