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Visit your local Post Office™ at 111 N 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.
Delivery Issues
Frequent complaints about lost mail, misdelivered packages, and failure to deliver items to the correct address.
Accessibility
Customers expressed frustration with the inability to reach staff via phone, long wait times, and inconsistent office hours.
Positive Experiences
Some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
ZP
Zack p
5 days ago
1.0
Terrible service. Our neighborhood mail carrier keeps delivering our neighbors’ mail to us and our mail to other neighbors. I do not know who hired him. Our ZIP code is 83815. Recently, one piece of mail was lost. This is terrible management. We do not live in Bangladesh.
SC
Sage Caldwell
Dec 4, 2025
1.0
I had a business location that needed a new mailbox key, I called both CDA locations multiple times across 3 days and no one answered. Finally I decided to drive over, which is about 45 minutes. Finally talked to someone in person and I filled out a form and paid a $40 rekeying fee. The lady at the front desk told me she would call me in two weeks once the key was ready. Never heard from them so tried calling again, never got ahold of anyone. Finally I decide to call the 800 number to see if they can provide an update, since I didn't want to drive the 45 minutes to the Post Office just to find out the key wasn't ready for pickup. The lady on the phone tells me that that location wouldn't be able to help me anyway, because it isn't the right zip code. So it's been two weeks, my tenant is still without a mail key, and they just kept my $40. What a complete waste of time.
EB
Eric B
Dec 3, 2025
1.0
These people don’t even try. Supposed to deliver to door but instead keep my package at post office because it won’t fit in my mailbox. Obviously a hammock won’t fit in the apartments mailbox. Why would I order if I wanted to pick it up. Didn’t want to walk up stairs or what? You guys SUCK and get paid for it.
JA
Jordyn Aragon
Oct 22, 2025
1.0
Horrible staff
RJ
Robert Jeffers
Oct 22, 2025
1.0
Your mail carrier keeps littering cigarettes and you guys won’t answer the phone. Can I get a response
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 111 N 7th St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and may also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though some limited walk-in hours may be available.
What are the business hours for this USPS location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for specific hours.
Are there any nearby places where I can relax after visiting the Post Office?
Yes, nearby you can visit Britt Roberts Skin Care and Massage Therapy, Wavelength Massage & Wellbeing, or Melodic Massage for massage and spa services.
What nearby fitness and wellness centers are close to the Post Office?
Balanced Pilates Center and Align Yoga Studio are nearby locations where you can enjoy pilates and yoga.
Are there convenient places to fuel up near the Post Office?
Yes, Prime Gas and Grocery and Zip Stop gas stations are located nearby for your convenience.