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United States Postal Service

2.4
(141 reviews)

Business Details

111 N 7th St, Coeur D Alene, ID
83814, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 111 N 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 N 7th St, Coeur D Alene, ID
83814, United States

Hours

Reviews

2.4
141 reviews
5 stars
42
4 stars
8
3 stars
2
2 stars
7
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or condescending.

Delivery Issues

Frequent complaints about mail and packages being misdelivered or not delivered at all, causing frustration among customers.

Communication Problems

Customers expressed difficulty in reaching the post office by phone, with many unable to get through to a representative.

Positive Experiences

Some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.

Operational Inefficiencies

Reviews indicated issues with long wait times, understaffing, and mismanagement of services, particularly regarding passport applications.
  • SC
    Sam Chezem
    Feb 24, 2026
    5.0
    The staff were very helpful and friendly
  • DH
    Devan Humphreys
    Feb 12, 2026
    5.0
    They have mailboxes and give mail out!
  • DC
    Dc Crazy
    Jan 15, 2026
    1.0
    They keep putting my mail in other people's box. They're is Dalton Ave and Deerhaven Ave. Can not read to get it to correct house. Upsetting . Also won't answer phone Un
  • SC
    Sage Caldwell
    Dec 4, 2025
    1.0
    I had a business location that needed a new mailbox key, I called both CDA locations multiple times across 3 days and no one answered. Finally I decided to drive over, which is about 45 minutes. Finally talked to someone in person and I filled out a form and paid a $40 rekeying fee. The lady at the front desk told me she would call me in two weeks once the key was ready. Never heard from them so tried calling again, never got ahold of anyone. Finally I decide to call the 800 number to see if they can provide an update, since I didn't want to drive the 45 minutes to the Post Office just to find out the key wasn't ready for pickup. The lady on the phone tells me that that location wouldn't be able to help me anyway, because it isn't the right zip code. So it's been two weeks, my tenant is still without a mail key, and they just kept my $40. What a complete waste of time.
  • EB
    Eric B
    Dec 3, 2025
    1.0
    These people don’t even try. Supposed to deliver to door but instead keep my package at post office because it won’t fit in my mailbox. Obviously a hammock won’t fit in the apartments mailbox. Why would I order if I wanted to pick it up. Didn’t want to walk up stairs or what? You guys SUCK and get paid for it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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