Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 823 Arthur St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
174 reviews
5 stars
48
4 stars
7
3 stars
4
2 stars
10
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about certain employees being particularly disrespectful.
Delivery Issues
Numerous reviews highlighted problems with package delivery, including lost packages, incorrect deliveries, and delays.
Staff Efficiency
Customers noted long wait times and understaffing, leading to frustration during busy periods.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
- DDDaniel DorrisDec 26, 20251.0This post office is terrible. Do yourself a favor. Drive yo a different one. Terrible customer service.
- JMJulie MastersDec 16, 20251.0JUST THE WORST - THE SOONER USPS IS PRIVATIZED AND THESE RUDE, INCOMPETENT PEOPLE FIRED, THE BETTER.
- DSDawn D. SingletonDec 6, 20255.0The people working at the post office are friendly and helpful, despite it is the busiest time of the year. They should be acknowledged and commended for keeping a smile on their faces and sincerity in their voices. Thank you for all that you do!
- MLMegan LooseDec 3, 20255.0Amazing service! Forgot to change my address when I ordered something online and it got sent to my old address and then got sent back to the post office. We went to see if it was still there or if got sent back to sender. Linda ended up finding it for us before it got sent back to sender. We heard her yell "yes!"when she found it. I'm so thankful for her taking the time to search and find it for us.
- SFShadow FernNov 21, 20251.0I mistakenly went to this location (forgetting how awful their customer service is) to drop off some packages. One woman seemed to be explaining something but she came off as argumentative and just had to get the last word in. Unfortunately, she also helped me and was 100% wrong about everything she told me. The other lady was a lot nicer than usual but definitely doesn't mind passing things off to other people. Their whole job is to help people and this location sucks at it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 823 Arthur St?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices require you to schedule an appointment through their online scheduler for passport services. Limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services and what is the cost?
Yes, you can have your passport photo taken here by appointment. The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office, and can I reserve one online?
You can apply for a PO Box online or in person. To reserve one online, visit https://www.usps.com/manage/po-boxes.htm and follow the instructions.
What are the operating hours of the United States Postal Service at 823 Arthur St?
Monday through Friday, 8:30 AM to 5:00 PM; Saturdays 10:00 AM to 12:00 PM; closed on Sundays.
Can I access my PO Box at this location after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with your local Post Office for specific lobby hours.
What nearby places can I visit around the Post Office at 823 Arthur St in Caldwell?
Nearby you can find beauty salons like So Glam Beauty Bar and Indian Creek Hair & Nails, restaurants such as Casa Anejo and Keystone Pizza, and entertainment like Caldwell Luxe Reel Theatre.
Is there a nearby transportation or rental service close to the Post Office to assist in package pickup or delivery?
Yes, Penske Truck Rental is nearby, which can help with moving or transportation needs for shipments or big packages.
Are there places close to the Post Office where I can relax or get beauty treatments?
Yes, nearby there are several beauty and spa places such as So Glam Beauty Bar, Body Boost medical spa, and Sadie's Skin Studio LLC where you can enjoy beauty treatments after visiting the Post Office.