Brand Certified
United States Postal Service
2.3(180 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
823 Arthur St, Caldwell, ID
83605, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 823 Arthur St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
180 reviews
5 stars
49
4 stars
9
3 stars
4
2 stars
10
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about certain employees being particularly unpleasant.
Delivery Issues
Numerous reviews highlighted problems with mail delivery, including packages being marked undeliverable, misdelivered mail, and delays.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing frustration over service quality.
Long Wait Times
Customers frequently mentioned long lines and slow service at the post office, indicating a need for better staffing and efficiency.
Package Handling
Several reviews noted issues with packages being damaged or lost, as well as concerns about the security of packages.
- DHDanika HartmanFeb 19, 20261.0honestly disappointed to say the least. seems like they’re too lazy to put the package on my doorstep, so instead they shoved it in my slotted mail box that’s not meant for packages to go through. the box was completely tore up and ruined.
- AVAlireza vollucciFeb 16, 20261.0Why my package should sit in the post office for two days then be delivered?
- LRLindsey RubertFeb 12, 20261.0These people are all horrible, they are rude. They all need a new job. I had never had problems with Nampa post office and now every week caldwell post office Lauren and Melissa and the post master doesn’t so nothing about it he’s worthless.
- SAStaci ArmstrongFeb 4, 20264.0Still getting weird mail. I’ve lived here since 2023 and now there’s a new individual by the last name of Gutierrez? Never lived here while I was here. I’ve never received this mail.
- TTTimFeb 3, 20265.0Lady at the counter was very helpful and pleasant to interact with.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 823 Arthur St?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices require you to schedule an appointment through their online scheduler for passport services. Limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services and what is the cost?
Yes, you can have your passport photo taken here by appointment. The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office, and can I reserve one online?
You can apply for a PO Box online or in person. To reserve one online, visit https://www.usps.com/manage/po-boxes.htm and follow the instructions.
What are the operating hours of the United States Postal Service at 823 Arthur St?
Monday through Friday, 8:30 AM to 5:00 PM; Saturdays 10:00 AM to 12:00 PM; closed on Sundays.
Can I access my PO Box at this location after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with your local Post Office for specific lobby hours.
What nearby places can I visit around the Post Office at 823 Arthur St in Caldwell?
Nearby you can find beauty salons like So Glam Beauty Bar and Indian Creek Hair & Nails, restaurants such as Casa Anejo and Keystone Pizza, and entertainment like Caldwell Luxe Reel Theatre.
Is there a nearby transportation or rental service close to the Post Office to assist in package pickup or delivery?
Yes, Penske Truck Rental is nearby, which can help with moving or transportation needs for shipments or big packages.
Are there places close to the Post Office where I can relax or get beauty treatments?
Yes, nearby there are several beauty and spa places such as So Glam Beauty Bar, Body Boost medical spa, and Sadie's Skin Studio LLC where you can enjoy beauty treatments after visiting the Post Office.
Brand Certified Facts from United States Postal Service
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