Brand Certified

The UPS Store

3.9

(267 reviews)

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Business Details

5210 Cleveland Blvd, Caldwell, ID

83607, United States

(208) 459-4410

https://locations.theupsstore.com/id/caldwell/5210-cleveland-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #5561 in Caldwell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Utstick Rd & Cleveland Blvd.

Details

DeliveryNot available

Location

The UPS Store

5210 Cleveland Blvd, Caldwell, ID

83607, United States

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Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:00 AM - 5:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.9

267 reviews

5 stars

180

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting excellent service despite busy conditions.

Efficiency

While some reviews highlighted quick service, others pointed out long wait times and understaffing during peak hours.

Packaging Policies

Several customers expressed frustration with UPS's packaging policies, particularly regarding the requirement to use UPS-branded boxes.

Store Conditions

The store was described as busy and sometimes cramped, with suggestions for better management during high traffic times.

DM
Denise McBride
Nov 29, 2025
5.0
They always do their best. The public is not very patient sometimes. The UPS store makes things convenient for us all, let's be patient and kind.
JL
Julie Lobkov
Sep 4, 2025
5.0
Nice and quick customer service.
BN
Bonnie New
Jan 19, 2024
5.0
Jennie was very friendly and helpful. No exactly what I wanted done and proceeded very quickly and my transaction was very fast and completed with knowledge. I would recommend.Jennie to everyone
AS
amy spataro
Dec 22, 2023
5.0
Great customer service!
RR
Robert Roberts
Oct 13, 2021
5.0
Alexandra's customer service was great. Went to return 3 Amazon items. Painless process.