United States Postal Service

2.6
111 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1650 W Targee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1650 W Targee St, Boise, ID
83705, United States

Hours

Reviews

2.6
111 reviews
5 stars
35
4 stars
8
3 stars
6
2 stars
3
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for being friendly and helpful, while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, as well as poor handling of mail and packages.

Efficiency

Customers report slow service and long wait times, particularly during busy periods, with some expressing frustration over understaffing.

Communication Problems

Many customers experienced difficulties reaching the post office by phone, with reports of long hold times and unanswered calls.

Positive Experiences

Despite negative feedback, some customers shared positive experiences, highlighting helpful staff and efficient service during their visits.
  • SI
    Shem Ishler
    5 days ago
    5.0
    Shipping and shipping and shipping and WHAT? Shipping and shipping and shipping and WHAT? Shipping and shipping and shipping and WHAT? Shipping and shipping and shipping and WHAT?
  • SS
    Spudz Sprinklers
    Dec 18, 2025
    1.0
    Katie, the postal master has no business working with the public. She does not know how to do her job. She is incapable of taking criticism and when facts are represented to her, all she can do is turn into a toddler and throw a tantrum and slam the window and go hide in her office because she knows that she’s not doing a good job as a manager and her employees aren’t doing what they should be doing. Ship with a private carrier and most importantly, do not get a PO Box at Overland Station if you’re some sort of administration at the postal office and you’re reading this, you need to do something about Katie.
  • NC
    Noelle Christie
    Dec 11, 2025
    1.0
    I asked the post office clerk if the Christmas cards I made would require extra postage because they were not flat and were uneven. They were already sealed inside the envelopes. She proceeded to bend and massage every single one of them, causing them to be severely damaged before being mailed. After which she said "as long as it fits through the slot and doesn't weigh too much it is only one stamp." Meaning the process was completely unnecessary and seemingly malicious. This is a photo I was shown from one of the receivers of my cards. This is my first and last time using this specific post office. Thanks for ruining Christmas for my long-distance friends and family.
  • BF
    Barry Fries
    Oct 18, 2025
    4.0
    Friendly, helpful but understaffed.
  • MS
    Martha Schoppe
    Oct 6, 2025
    1.0
    Said they tried to deliver to my business but that it was closed which is untrue. I was sitting at work when “attempt” was made.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.