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Brand Certified

United States Postal Service

2.9
(120 reviews)

Business Details

1350 S Five Mile Rd, Boise, ID
83709, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1350 S Five Mile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1350 S Five Mile Rd, Boise, ID
83709, United States

Hours

Reviews

2.9
120 reviews
5 stars
48
4 stars
7
3 stars
6
2 stars
4
1 star
55
  • SH
    Susan Hong
    Feb 6, 2026
    1.0
    I’m extremely disappointed with the service I received at this USPS location. I drove all the way there just to drop off a small return package, only to be told by the rude lady that I needed to tape my box. When I politely asked if I could borrow a small piece of tape, I was told I had to buy an entire roll. It’s surprising and disheartening that a basic courtesy—providing a single piece of tape—was refused. I didn’t tape the box beforehand because I assumed they might need to scan the barcode inside, and I expected a little guidance or flexibility. Instead, I was unable to complete my return and ended up wasting my trip. It’s unfortunate to see such a lack of kindness and customer service over something so simple. Experiences like this make it very difficult to rely on this location for future mailing needs.
  • BO
    Bette Olin
    Dec 8, 2025
    4.0
    Wonderful service. Line of customers.Remained friendly, efficient, respectful to all.
  • SR
    Shannon Redus
    Nov 7, 2025
    1.0
    After today’s experience with the lady at the post office I am not using them again. She was very rude to me, I wanted to mail a box to my brother that my mom accidentally sent to me, I just wanted some help on how to re-send it to him, the box was opened and she refused to help me tape it, she told me I could buy tape, which doesn’t make sense cause I mailed boxes before from USPS and they have helped tape my box. This lady was so rude and wouldn’t help me. So I walked out and went to the UPS store and they taped my box and everything, way nicer. I don’t recommend going to USPS cause this is the 2nd time someone was so rude to me to where I just walked out.
  • SB
    Stefanie Berg
    Nov 4, 2025
    5.0
    Plugged this into Google maps today to stop on my home from work and saw the 2.9 so figured I’d leave a review since I don’t agree with the rating. Zero wait time. Three postal workers all working were incredibly friendly and efficient.
  • LL
    Lacee Larson
    Oct 21, 2025
    1.0
    Christine is incapable of reading the laws on their own websites and denied service for a lawful action. She also had a terrible atritude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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