Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3485 N Cole Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
133 reviews
5 stars
39
4 stars
6
3 stars
2
2 stars
7
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific mentions of a clerk named Ora being particularly confrontational.
Phone Accessibility
Numerous reviews highlighted difficulties in reaching the post office by phone, with calls often going unanswered or resulting in long hold times.
Package Handling
There are frequent complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability from the staff.
Service Efficiency
While some customers experienced quick service during their visits, many others noted long wait times and issues with self-service kiosks.
Employee Attitude
Several reviews mentioned a mix of helpful and rude employees, indicating inconsistency in customer interactions.
- KSKiki SSep 10, 20255.0The staff are friendly and helpful and the wait was not very long with a few people ahead of me. The self service kiosk is out of service so you have to go to the desk.
- RMRobert McnaughtSep 5, 20251.0I was given the branch number by the 800 number and have called 6 times during business hours and it rings until it hangs up on me.
- JCJesse CoheaSep 2, 20251.0Can’t even talk to a human anymore. Can’t get a question answered and no option for it on the waiting line. Lol sheesh. I guess I’ll drive there cause this convenient thing called a phone is now harder to use than it ever needed to be lmao. 🤦
- SPSarah petersonAug 14, 20251.0It's so difficult to get your registered letters. The 800 number is a joke
- JBJeffery BrownAug 5, 20251.0Good luck everyone getting help with anything. Phone number rings forever and hangs up. You’d think being this big of a company they would have some way to actually help their customers my god
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 3485 N Cole Rd?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and usually offers passport photo services as well. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Most passport services at USPS require an appointment made online. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS location at 3485 N Cole Rd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I reserve a PO Box at this USPS location?
You can search availability and reserve a PO Box online at the USPS website, then complete your setup in person at the Post Office with two valid IDs.
Is 24/7 access available to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can help me find or visit the USPS location at 3485 N Cole Rd?
Nearby US Post Office locations and the USPS Collection Point can assist with additional mailing services. This area also has helpful landmarks like Signature Pointe Apartments.
Are there food or café options near the USPS location for a quick bite before or after my visit?
Yes, Subway sandwich shop and Fuel Up Nutrition cafe are nearby, offering convenient food and drink options for visitors.
What local services near the USPS could be useful for home or property needs?
Nearby services include Bluebird Property Management, Nielsen Inspection Services, Bullseye Carpet & Upholstery Cleaning, and Complete Carpet Care for property and cleaning needs.
How can customers benefit from nearby healthcare and wellness services during their visit?
CSL Plasma donation center, Boise Sports Chiropractic Clinic, and Kaia FIT Boise offer health and wellness services close to the Post Office, ideal for combining errands.