Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2218 in Boise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 17th And State Shops.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
140 reviews
5 stars
87
4 stars2
3 stars
5
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are criticized for being rude or unprofessional.
Efficiency
Many customers appreciate the quick and efficient service, especially during busy times, but there are complaints about long wait times and poor handling of packages.
Pricing Issues
Several reviews mention dissatisfaction with high prices for services and materials, including shipping costs and printing fees.
Management Concerns
There are multiple complaints about management's lack of accountability and responsiveness to customer issues, leading to frustration among patrons.
Positive Experiences
Despite the negative feedback, numerous customers express satisfaction with their experiences, highlighting specific employees who provided exceptional service.
- RMRachael MartinNov 15, 20255.0I went in on a busy Saturday afternoon, and Zoltar was alone on shift. He was kind, efficient, and professional. He handled my dozen returns with a smile, and even chatted with me about our families. He is an extraordinary asset in a world that has largely forgotten what customer service is.
- MCMirabella CoplinNov 5, 20251.0$3 for a black and white print? Insane lol
- VPVanessa PapeOct 16, 20251.0Customer service is horrible. Long line and the staff ignored everyone. One employee kept putzing around telling everyone there was self service but clearly nobody in line wanted to go that route. Instead of stopping what she was doing she kept busying herself on God knows what. They also tried to charge me over $300 to ship a very small package to London. When I asked why it was so much the employee told me I was basically having to pay for a plane ticket for my package. Seriously?
- RKRailli KowallOct 1, 20255.0I forgot to get her name but the person in charge of print services went that lil extra mile for me today. It was much appreciated!
- BMBoise ManSep 30, 20251.0Never go here again! Used to go weekly but the girl behind the counter gave me attitude because I was in 30 mins before close. You lost my business!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2218 in Boise offer?
The UPS Store #2218 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #2218 in Boise?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2218 in Boise open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM; holiday hours may vary.
What payment options are accepted at The UPS Store #2218?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #2218 in Boise offer mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages securely.
How can customers contact The UPS Store #2218 in Boise?
Customers can call +1 208-384-8500 or email store2218@theupsstore.com for inquiries.
Where is The UPS Store #2218 located in Boise?
It is located at 1775 W State St, Boise, ID 83702, inside the 17th And State Shops.
What are some nearby businesses and services around The UPS Store #2218?
Nearby you can find Boise Arcade Rentals for party supplies, Jaykos Lock Service for locksmith needs, and OneBridge Solutions for software development services.
Are there nearby printing and shipping centers near The UPS Store #2218 in Boise?
Yes, there are several other UPS Stores and printing services close by, offering additional options for shipping and printing needs.
What nearby services might be useful for business clients visiting The UPS Store #2218?
Nearby services include North End Creative for marketing and graphic design, Prestige Real Estate Investments LLC for real estate needs, and Shred Nations for document shredding services.