The UPS Store

4.3
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1626 in Boise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Five Mile Plaza On Overland In Front Of Albertson's.

Details

  • DeliveryNot available

Location

The UPS Store
10400 Overland Rd, Boise, ID
83709, United States

Hours

Reviews

4.3
172 reviews
5 stars
139
4 stars
2
3 stars
4
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting individual employees for their exceptional service.

Atmosphere

The store is described as having a relaxed and welcoming atmosphere, contributing to a positive customer experience.

Efficiency

Many reviews noted quick service and minimal wait times, with staff handling tasks promptly and effectively.

Mixed Experiences

While most feedback is positive, there are isolated incidents of poor customer service, particularly regarding specific employees and situations.

Service Variety

Customers appreciate the range of services offered, including shipping, printing, and package returns, making it a convenient location for various needs.
  • HS
    Helena Sandoval
    Nov 15, 2025
    5.0
    I’ve always had amazing customer service and affordable pricing for shipping out of the state, and even with that pricing it arrives at its destination at a fast rate. My packages are well handled and I haven’t had any complications with my packages being Brocken or lost.
  • JB
    Joel Bartlow
    Oct 25, 2025
    5.0
    Very fast and helpful staff, they're happy to call you over when it's your turn and address any scenario. Relaxed atmosphere and lots of services available including sending packages and competing Amazon returns.
  • KS
    Kimberly Smith
    Oct 19, 2025
    1.0
    I was three minutes after they closed, I thought they Closed an hour later. I have my package taped and the label already on it. I just needed to hand it to them. the guy looked at me and just shook his head. Horrible horrible customer service. I understand that it was my fault for not coming within their hours. But to just sit there and shake your head at me. Unacceptable. He very easily could have opened the door and just taken my package. It would’ve taken less than 10 seconds.
  • JQ
    Jennifer Quest
    Oct 14, 2025
    5.0
    Always so helpful and efficient! Friendly too! Love this UPS location!
  • BC
    Brianna Colo
    Oct 2, 2025
    5.0
    Everyone there is very nice and helpful!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1626 in Boise offer?

The UPS Store #1626 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist your mailing and business needs.