The UPS Store

4.3
175 reviews
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Business Details

10400 Overland Rd, Boise, ID
83709, United States
(208) 377-1313
https://locations.theupsstore.com/id/boise/10400-overland-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1626 in Boise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Five Mile Plaza On Overland In Front Of Albertson's.

Details

  • DeliveryNot available

Location

The UPS Store
10400 Overland Rd, Boise, ID
83709, United States

Hours

Reviews

4.3
175 reviews
5 stars
140
4 stars
2
3 stars
4
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Efficiency

Several reviews highlighted the quick service and minimal wait times, indicating a well-managed operation.

Inconsistency

Some customers reported negative experiences with specific employees, suggesting a lack of consistent service quality.

Shipping Issues

There were multiple complaints regarding lost packages and poor handling of shipping problems, indicating a need for better accountability.

Positive Atmosphere

The store was frequently described as having a welcoming and positive environment, contributing to a good customer experience.
  • KM
    Kristi Maes
    Dec 22, 2025
    1.0
    This store pulled an old address out of their data base instead of the using the address that was on a 5”x8” white paper on a brown box, and shipped it to the incorrect address. I cannot understand why you would not use the actual address supplied to them . Like people don’t move!!! Not only that the clerk did not put the value of the package that was told to them as insurance. So there are items in there that I cannot replace, I won’t even get the value from the lost package. They will make no attempt to go pick up the package at the wrong address and get it delivered to the correct address . Now my granddaughter will not get anything for Christmas! No fault is being accepted by this UPS store or UPS as a whole. I DO NOT RECOMMEND THIS BUSINESS !!
  • ML
    Marie Lynn
    Dec 20, 2025
    5.0
    This is my go-to place for all my shipping needs.
  • PG
    Paul Goretoy
    Nov 25, 2025
    1.0
    This ups drop off place does not take responsibility as a professional team, if your package is lost, you are no your own. Good Luck. They took my package and give me a receipt. Package end up in Kentucky instead of California. They told me, we can't help you on that, even with their recipe. It's sad that we have this un professional crew at our beautiful Boise location. Just be aware.
  • HS
    Helena Sandoval
    Nov 15, 2025
    5.0
    I’ve always had amazing customer service and affordable pricing for shipping out of the state, and even with that pricing it arrives at its destination at a fast rate. My packages are well handled and I haven’t had any complications with my packages being Brocken or lost.
  • JB
    Joel Bartlow
    Oct 25, 2025
    5.0
    Very fast and helpful staff, they're happy to call you over when it's your turn and address any scenario. Relaxed atmosphere and lots of services available including sending packages and competing Amazon returns.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1626 in Boise offer?

The UPS Store #1626 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist your mailing and business needs.