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Visit your local Post Office™ at 430 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Always a great service!! They are fast and welcoming!!
JJ
Jessica
Oct 15, 2025
5.0
There is always a girl who works there with freckles and blue eyes and her hair is always back in a ponytail and she is the sweetest person ever, very quick at assisting people and very informative. This is a great postal service. I have no complaints.
VL
Vincent LoCascio
Aug 29, 2025
5.0
I recently visited the West Des Moines Post Office at 430 5th St and was warmly greeted by the staff—especially Jen, who was incredibly helpful and friendly. It’s obvious that real people are working here, not just following scripts. They answered all my questions promptly and competently, and made the experience smooth and efficient. It’s rare to find such personable, helpful service at a post office—thanks for making me feel valued as a customer!
JE
Josh E.
Jul 31, 2025
5.0
Got some pics taken here.
JR
John Roper
Jun 27, 2025
5.0
Wonderful people that work here. They are always so friendly and helpful especially when I screw up shipping things out.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 430 5th St offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at the United States Postal Service?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the Post Office.
What is the cost for getting a passport photo at this location?
The fee for a passport photo at USPS is $15.
What are the phone numbers for this USPS location?
You can reach this Post Office at +1 515-255-6471 or the main phone at +1 800-275-8777.
Are there other Post Office locations near 430 5th St?
Yes, nearby there is another United States Postal Service and the US Post Office, which can offer additional mailing and shipping services.
What nearby businesses could I visit after mailing packages?
You can visit La Michoacana Grocery and Catering for groceries or enjoy a meal at St. Kilda Collective, a bakery and bar located close by.
Is there a nearby salon or spa near the USPS location?
Yes, Reese Marie Salon and Minerals By Bee Salon and Studio are nearby, offering hair, beauty, and skin care services.