Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2618 in West Des Moines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - A Minute East Of Des Moines Golf And Country Club.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
122 reviews
5 stars
54
4 stars
9
3 stars
2
2 stars
6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Many customers appreciate the quick service and efficiency in processing shipments, although some experienced delays and issues.
Pricing Issues
Several reviews mention dissatisfaction with charges for basic supplies like tape, leading to perceptions of price gouging.
Store Hours
Customers frequently noted inconsistencies with advertised hours, including late openings and early closures.
Overall Experience
While some customers have had positive experiences, a significant number report serious issues, leading to a divided perception of the store.
- SRSusan Rhodes1 day ago5.0This is my favorite UPS store. They are very friendly and helpful. The hours are also very convenient.
- KHKelly HagemanOct 20, 20255.0Fast and friendly service.
- MWMatt WelchOct 7, 20251.0Terrible customer service one employee absolutely ridiculous
- NNNathanJul 31, 20255.0They're always quick and helpful
- CNCarrie NorrisJul 15, 20251.0In June, I dropped 11 packages off. I own a company, so I frequent the UPS store. I happen to be in the area so I decided to make the return there. The young woman who was helping me was not willing to put the plastic envelope on my boxes for my already pre-paid labels. I’ll keep in mind, they don’t give you them in advance, so she basically threw them at me and got upset when I was struggling to get them on. Only half of my packages may it to their destination. Where is the other half? No one knows. The greatest part is that I did not take my receipts. I will NEVER go back and I encourage someone to investigate where things are going!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in West Des Moines?
The UPS Store in West Des Moines is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 1:30 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
What services does The UPS Store #2618 offer?
This location offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store located in West Des Moines?
The UPS Store is located at 6750 Westown Pkwy, Suite #200, West Des Moines, IA 50266, United States, a minute east of Des Moines Golf and Country Club.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM. However, holiday hours may vary, so it is best to check their website for the latest updates.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary and shredding services at The UPS Store?
Yes, The UPS Store offers notary and document shredding services among its business offerings.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Yes, nearby restaurants include Noodle Zoo, Northern Lights Pizza, and Pickerman's Soup and Sandwich, which are convenient options for dining before or after your visit.
What nearby beauty and spa services are available around The UPS Store?
Near The UPS Store, you can find several beauty and spa services including Dynasty Salon, Emberglow Custom Spray Tanning, Brandi Sharp at West Lakes Salon, Saje Salon, Star Hair Design LLC, Kodi, West Lakes Salon Studios, and Vital Skin Spa.
How can nearby services like Shred Nations complement The UPS Store's offerings?
Shred Nations, located nearby, provides professional shredding services which can be an alternative or complement to The UPS Store's document shredding services, offering customers additional options for secure disposal of documents.
Are there schools or community organizations near The UPS Store that customers might be interested in?
Nearby schools and community organizations include DCM, Varsity Group, Relay Iowa, and IREM Iowa, which can be of interest to customers in the area for educational and community service engagement.