United States Postal Service

2.4
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 124 2nd St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
124 2nd St SE, Waverly, IA
50677, United States

Hours

Reviews

2.4
26 reviews
5 stars
7
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1 star
15
  • SC
    Sara Carnes
    5 days ago
    1.0
    Extremely rude service after asking a simple question
  • MF
    Mary French
    Oct 17, 2023
    1.0
    Cannot believe the arrogance and rudeness of the post mistress. Asked to speak with post mistress. She was busy and I said I would wait. I was talking with the counter agent when she walked up and never acknowledged me or introduced herself. Her demeanor portrayed boredom and annoyance. There was never any attempt to provide assistance. I was trying to locate a package that USPS tracking indicated.was sitting g in Waterloo for the past 12 days. All she could say was that I was rude and she was not going to argue with me. Mary (her staff were not allowed to provide a last name) has no clue what customer service means. I worked in the corporate world for 25-30 years. If one of my staff talked to a customer like that, they would be looking for a new job!
  • CR
    Craig Rewerts
    Mar 14, 2023
    5.0
    Fast and friendly service!
  • DN
    Dianah Ray Ncube
    Dec 22, 2022
    1.0
    Deliver AmazonDDU packages was told couldn’t use rest room, huh? I have been delivering to post offices for different locations and states all of them welcome use of their restroom, wonder if skin tone was the reason they refused.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.