Certified by United States Postal Service • Mar 01, 2026
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Visit your local Post Office™ at 500 W Hickman Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
70 reviews
5 stars
33
4 stars0
3 stars
3
2 stars
3
1 star
31
SS
Sandy
Feb 7, 2026
5.0
This Waukee post office is great. The counter people are friendly, knowledgeable and efficient. Always have a good experience here!
AH
Andrea Hernandez
Feb 5, 2026
5.0
Shout out to Justin who is always phenomenal!!
NH
Natalie Henriksen
Feb 3, 2026
5.0
Justin was a lot of help mailing my wedding invitations. I was unaware of different stamp charges and had spent way more than I needed buying stamps (the wrong ones) ahead of time and he was very kind and helped me stamp the invites with the correct kind.
NS
Noble Financial Solutions
Feb 2, 2026
5.0
Tammie was Extremely helpful in getting all of our issues resolved. We truly appreciate your help 🤝!
JD
Jacob Derifield
Jan 18, 2026
1.0
How many times are they going to lose my packages??? This is getting very tiring. I've only lived here for 6 months and they're less than 50% successful to deliver my package in the parcel locker. Every other time they give me the key to the locker and tell me it's there, but the locker is empty?????
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Waukee, IA?
The United States Postal Service is located at 500 W Hickman Rd, Waukee, IA 50263.
What are the operating hours for the USPS at 500 W Hickman Rd?
The USPS is open Monday through Friday from 8:00 AM to 4:30 PM, and Saturday from 9:30 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices require you to schedule an appointment for passport services using the online scheduler, though limited walk-in hours may be available at select locations.
Can I get a passport photo taken at the USPS on W Hickman Rd?
Yes, but you need to make an appointment for first-time passport photo services using the online scheduler.
How much does it cost to get a passport photo at this USPS?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office and how do I get one?
Yes, you can apply for a PO Box online or in person at this Post Office. For online service, visit https://www.usps.com/manage/po-boxes.htm and follow the instructions.
Can I access my PO Box after regular hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific lobby hours.
What nearby places can I visit after mailing my packages at the USPS?
You can visit nearby places like Central Bank for your financial needs, El Guacamole Patio & Cantina for dining, or Relax Enjoy Travel for travel services, all conveniently located near the USPS at 500 W Hickman Rd.
Is there a nearby gas station where I can fuel up after visiting the Post Office?
Yes, the Maverik and Kum & Go gas stations are nearby, offering convenience stores and automotive services close to the USPS location.
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