United States Postal Service

2.9
65 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 W Hickman Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 W Hickman Rd, Waukee, IA
50263, United States

Hours

Reviews

2.9
65 reviews
5 stars
29
4 stars
0
3 stars
3
2 stars
3
1 star
30
  • KO
    Karly O'Connor-Pelz
    Dec 24, 2025
    5.0
    The people at this post office are so friendly and helpful. This is the best post office I’ve ever been to.
  • BS
    Barb Swaim
    Dec 22, 2025
    5.0
    Very quickly and efficient
  • MR
    Mandy Rose
    Dec 19, 2025
    2.0
    Every time I get a package from you guys it's always days late. To where my birthday gift were late!! It's getting to the point where Im about to switch where my packages are coming in, smh
  • TP
    teri phelan-ruden
    Dec 18, 2025
    5.0
    Terrific!!
  • RF
    Rob Feeney
    Dec 6, 2025
    1.0
    Just the worst. Lost my package, no fault of my own, then denied my claim. Stole my money, basically

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.