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Visit your local Post Office™ at 3311 100th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Clerk 39 is a master of excellent customer service. He answered my questions, treated me with utmost respect, and when I left the URB USPS, I did so with a smile. The gal working with him was a schweetheart, too! KUDOS!!!
LH
L Hoopledinger
Oct 25, 2025
1.0
The one star is being TOO generous. First I ordered stamps from the USPS site. Have a receipt, transaction number and order number. I got NOTHING. When I called to inquire on the status was told their was no such order. I had to order stamps from HyVee (I am disabled and unable to just rush around to various post offices). I then placed the item I needed mailed (urgently) in my mailbox as outgoing. And surprise!!! the mailman WOULDN'T TAKE IT. It was a manilla envelope with the proper postage, not like it was a 100 lb package. I have mail missing or delivered late, I know it's late because I have informed delivery. This is the last straw. If any unemployed people are looking for a job right now this would be the place to go apparently as you don't have to do anything and yet get paid.
AG
alexandra guerrero
Oct 23, 2025
5.0
Agradable personal
OM
Olivia Millar
Oct 16, 2025
5.0
This location is the BEST postal service location I’ve ever worked with! So fast and friendly! Devonte, Jacob, and Tiffany are so amazing, I love seeing them when I visit!!
TT
Troianii
Sep 29, 2025
5.0
They were super friendly and helpful. I was there for a passport and brought the wrong form - they identified the right one and gave it to me to fill out. While I was filling it out I noticed that they were very attentive to lines and helped people quickly. All around great people and great service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3311 100th St, Urbandale?
You can send mail, ship packages, get money orders, PO Boxes, passports, gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment to obtain passport services?
Most passport services require an appointment made using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 8:45 AM to 5:45 PM, Saturdays from 9:30 AM to 1:00 PM, and closed on Sundays.
Can I rent a PO Box online or only in person?
You can search, reserve, and apply for PO Boxes online at the USPS website and complete the setup in person at the Post Office.
Are PO Box lobby access hours 24/7 at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary so check with your local Post Office for specific times.
What is the price for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are there other Post Offices near this location where I could also access postal services?
Yes, nearby Post Offices include Post Office Ash Creek and another US Post Office, which might offer additional convenience or services.
What dining options are near this Post Office for a meal before or after my visit?
Stella's Blue Sky Diner and Istanbul Grill Cafe & Bakery are nearby, offering meals and coffee to enjoy around your visit.
Are there any beauty or spa services close to the Post Office?
Yes, nearby options include mkforrealhairs.com, Lash Love Med Spa, Glow On Girl Beauty, and Salon Studios - Urbandale for hair and beauty services.