Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 214 Jackson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
148 reviews
5 stars
27
4 stars
5
3 stars
3
2 stars
5
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of assistance.
Delivery Issues
Customers frequently reported problems with package deliveries, including items being sent to the wrong address and delays in receiving mail.
Appointment Management
Several customers experienced issues with scheduling and managing appointments, particularly for passport services, leading to wasted time and frustration.
Communication Problems
Many reviews mentioned difficulties in reaching the post office by phone, with reports of unanswered calls and full voicemail boxes.
Mixed Experiences
While many customers had negative experiences, a few highlighted positive interactions with specific employees who provided helpful and friendly service.
- RKRoxy K3 days ago1.0I made a passport appointment last month. The day before they called and cancelled with no explanation or apology. Cut to today, when I made another appointment, I showed up 5 min late and apologized and the woman at the counter was so rude! Immediately said they would not see me because they were booked out all day. She would not even let me speak to the actual passport employee. I was the only customer in the building. I went to the North Sioux City location immediately afterwards, where they were so kind and willing to see me as a walk in. Wish I could give them 0 stars honestly.
- MDMarilyn DerochieDec 9, 20254.0I am tracking my package. It was supposed to be delivered by 8:30pm tonight after several delays. Then I receive a notice that my package was sent back to Sioux Falls! I am so disgusted. I sure hope I get it eventually. It was not a cheap purchase! Our UPSP IS SO BAD! After posting the above review yesterday, I have now received my package. It was actually delivered within the time it was supposed to be delivered. I appreciate that very much. I am changing my star review from 1 to 4.
- APanonymous personDec 4, 20251.0I'm sure other staff is great, but the woman who I spoke to at this post office was incredibly snarky and rude. I'm not sure that customer service is for her; she should stick to back of house where she does not interact with people. I have never had such a bad experience at any place of business. Zero stars if I could, simply because of this rude front desk worker.
- DMDAHIR O MATANOct 17, 20251.0Very rude the lady from the passport section,she has no idea what she is talking about
- RDrobert dallenOct 15, 20251.0There was a USPS car parked in my apartments spot there's many places on the street for them to park next time they will be towed
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 214 Jackson St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at the USPS location on Jackson St?
Yes, this Post Office accepts first-time passport applications and can also take passport photos, but you need to schedule an appointment and bring a completed application form.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the USPS location's operating hours?
Monday to Friday, the Post Office is open from 7:30 AM to 5:00 PM; Saturdays from 8:30 AM to 12:30 PM; it is closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form. Online reservations are available at the USPS website.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this local Post Office for exact lobby hours.
What other nearby postal services are close to the United States Postal Service at 214 Jackson St?
Nearby you can find additional postal service locations including 'US Post Office' and 'Sioux City Post Office' which also offer government and mailing services.
Are there nearby real estate agents and services near the post office that I could visit?
Yes, multiple real estate agencies such as 'Beau Braunger, SIOR, CCIM - NAI United' and 'Barb Kimmel - United Real Estate Solutions' are near the Post Office, useful if you're interested in property services after visiting.
Can I find financial services near the USPS location at 214 Jackson St?
Yes, financial service providers like 'Holzrichter Morrison Group - Baird Private Wealth Management' and 'Nichols Rise & Company' are located nearby if you need investment or accounting services.
Where can I find more information or schedule services for this USPS location online?
Visit the official USPS location page at https://tools.usps.com/locations/details/1381745 for details, and use the online scheduler to book passport appointments.