United States Postal Service

3.4
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 302 N 3rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 N 3rd St, Polk City, IA
50226, United States

Hours

Reviews

3.4
22 reviews
5 stars
12
4 stars
0
3 stars
2
2 stars
0
1 star
8
  • JH
    Jim Harp
    6 days ago
    5.0
    I have had a great relationship with the staff at Polk City. I'm surprised to see reviews that call them rude and unhelpful. I always try to project a smile and positive attitude. Perhaps if one comes in with a chip on their shoulder, the response is less satisfying?
  • CB
    Cecilia Buss
    Jan 5, 2026
    5.0
    Staff at this location is always very helpful and knowledgeable, especially Michael. I’ve lived in lots of different places and this post office has the nicest staff hands down.
  • HB
    Hannah Bergland
    Dec 23, 2025
    5.0
    Friendly and competent staff! Always a pleasure chatting with them.
  • EM
    Emily Mahns
    Dec 20, 2024
    5.0
    The staff is always super friendly and helpful at this location. I've always had excellent help with a smile. I love our small town Polk City Post Office!!!!
  • AF
    Ann Frano
    Jul 17, 2023
    5.0
    Wonderful people, great service! Thanks Polk City Post Office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.