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Staples

3.9
(106 reviews)

Business Details

3440 4th St SW, Mason City, IA
50401, United States
(641) 423-4012
https://stores.staples.com/ia/mason-city/3440-4th-st-sw

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Mason City, IA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3440 4th St SW, Mason City, IA
50401, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.9
106 reviews
5 stars
59
4 stars
16
3 stars
8
2 stars
3
1 star
20
  • JM
    Jim Mcguire
    Apr 13, 2026
    3.0
    Need more employees
  • TH
    Tim Herold
    Apr 1, 2026
    1.0
    Worst employees I've ever dealt with. No greetings. No thank you. Terrible service.
  • BB
    BA Benesh-Kraft
    Mar 23, 2026
    1.0
    I know times are slow, but they need to have enough help to take care if their customers and the help that they do have needs to be trained better in customer service. When their is a line of 6 people to send returns back and the print person keeps waiting on print customers and returns at the print station instead of waiting on the line that has been there the longest is really frustrating and then does not bother to help a customer find a QR code that is hidden for another return and just throws up their hands and says, I can’t return something that I’ve already scanned! Very rude and unprofessional. If I had any other options in my small community, I would definitely use them and never go back in this store again. In fact it may be worth driving 60 miles
  • BM
    Bethany Monson
    Mar 16, 2026
    5.0
    I had a package to send and Tray was very helpful, helping me find and print the label all with a smile on his face! Thanks for the great customer service Tray!!
  • CC
    Charles & Emily Carrier
    Dec 21, 2025
    1.0
    Mason City's Staples is extremely understaffed. The amazon return lines are always an extremely busy, where I have been repeated ignored or treated rudely. And if you have any other need, like picking up printed material, good luck finding anyone to help (if someone does show up, they are not cross trained for the print services area).

Frequently Asked Questions About Staples

What services does Staples in Mason City, IA offer?

Staples provides printing, shipping, technology, travel, recycling services, design services, direct mail, passport photos, Amazon returns, and tech services.

What are the Staples Mason City store hours?

Monday to Friday: 8:00 AM to 8:00 PM, Saturday: 10:00 AM to 7:00 PM, Sunday: 11:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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Certified April 26, 2026Yext Knowledge Graph
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