The UPS Store

3.5
37 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5089 in Marshalltown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Two Blocks West Of Wal-Mart.

Details

  • DeliveryNot available

Location

The UPS Store
125 W Merle Hibbs Blvd, Marshalltown, IA
50158, United States

Hours

Reviews

3.5
37 reviews
5 stars
21
4 stars
2
3 stars
0
2 stars
1
1 star
13
  • MD
    Matt Durr
    Aug 27, 2025
    1.0
    The hours should say 8:30. No one is ever there on time. Nor do they care
  • DC
    Dan Cisar
    Aug 26, 2025
    1.0
    4 black and white self service copies cost me $2.99? 20 cents a copy and a $1.99 charge for computer use. I never used the computer!
  • BB
    Bary Brada
    Mar 23, 2024
    1.0
    I have been overcharged by the new girl for outgoing postage paid thru my UPS email account. She has blatantly reported exaggerated dimensions contrary to the dimensions on the Uline Boxes stamped on the bottom Flap for all to see! These are large boxes and I've gotten Billed 4 Times in a row now for an extra $5.00 each, due to her lying about the dimensions inflating them several inches larger than the actual size of the boxes. I've lost $20. or more in overcharges. I've switched my business over to FedEx for the past couple months now and I will continue to cost them Hundreds in lost postage in return for cheating me on the box sizes. The average shipping costs I'm being charged is $40.00 or more on shipments that are only $35.00. How much Business do you want to continue to lose by allowing this employee to cheat customers on the dimensions of the boxes? I will eventually Sue this Store in a Class Action Lawsuit if this cheating garbage continues. But for now I don't even trust them anymore to chance allowing them to continue this practice! Get rid of this person now or continue to lose hundreds every month in lost Business! I never had a single problem with this store for many years until this girl started working there about a year ago.
  • SS
    Shelbz
    Aug 12, 2019
    5.0
    The employee who helped me was very nice and helpful. I would recommend this business at this location.
  • MD
    Mary Dooley
    May 23, 2015
    5.0
    Have dealt with them for years and always had friendly, courteous service. They make shipping things so easy!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5089 in Marshalltown provide?

The UPS Store #5089 offers expert packing, shipping, professional printing, document finishing, mailbox services, notary services, shredding, faxing, passport/photo ID services, and more.

What are the operating hours of The UPS Store in Marshalltown?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.