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Visit your local Post Office™ at 198 W Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Complete disaster. They failed to deliver important documents on time. I've had several documents lost by these people. They don't update their tracking.
AC
Alexius Crawford
Jul 1, 2024
1.0
So I send out my package from this post office. Tracking showed it got to Austin, TX, in transit but is going to arrive late. Time goes by and the package never gets there. I called customer service they could tell me anything. I called EVERYDAY with no change in information. 5 weeks go by and I get an envelope in the mail stating I need to call this post office. I called and was told that the postage came off and I needed to bring in the receipt to prove I paid for postage if I wanted to resend it. After WEEKS of it being lost, you think I have the receipt. I was also asked if I was sure I used their office and why. BECAUSE I WAS IN TOWN AND FOOLISHLY THOUGHT YOU WOULD KNOW HOW PUT A STICKER ON A BOX. I send my kids to pick up the package with the note they left in my mailbox, because I was stuck on bedrest after being in the hospital and they wouldn't release the package to them. When the thing had my name and return address still on the box. When I asked about a refund of my money I was told don't worry about I will handle it and call you back. THAT WAS ALSO A MONTH AGO. JUST PAY TO SHIP UPS OR FEDEX USPS IS TRASH!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 198 W Washington St offer?
This Post Office™ provides mail and package sending, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office™ accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the business hours for this USPS location?
Monday to Friday: 8:30 AM–1:00 PM and 1:45 PM–4:30 PM; Saturday: 8:30 AM–9:45 AM; closed Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website and complete the setup in person with valid ID and application.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Can I access my PO Box after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary by location, so please check with this Post Office.
Is there a nearby restaurant where I can eat before or after visiting the USPS?
Yes, Casa Magnolia and DK'S Eatery are nearby restaurants where you can enjoy a meal or coffee around your visit.
Are there financial services close to the USPS location?
Yes, nearby financial services include Grinnell State Bank as well as insurance agencies like Nationwide Mutual Insurance Company and Marengo Insurance Center.
What recreational options are near the Post Office at 198 W Washington St?
City of Marengo Lions Park and The Jungle Gym gym provide nearby spots for recreation before or after your visit.