United States Postal Service

3.0
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 214 S 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
214 S 2nd St, Keokuk, IA
52632, United States

Hours

Reviews

3.0
21 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
3
1 star
8
  • DD
    Dave
    6 days ago
    1.0
    They opened my mail that had been delivered to my PO box because there was postage due. An old woman working the front desk got frustrated because I had lots of small packages delivered to my PO Box. She asked me what was inside one of my packages without telling me why she needed to know; I explained that I know what I ordered, but I don’t know what package contains which item due to receiving multiple packages from the same vendor. She said “then we have to open it” and ripped open my package. Inside was a book from eBay, but when she saw that the box it was shipped in was a USPS flat rate box turned inside out, she shouted “gotcha!” at me as if she made a huge bust. (I had no control over the shipper’s decision to use that box since it was from eBay). She then charged me for the box plus shipping.
  • CT
    C T
    Mar 27, 2024
    1.0
    There's an older lady (short gray bob haircut) that's on a power trip there. She's always incredibly rude and commanding. She goes out of her way to complain about how I do my packaging (though I've never had complaints all of these years from anyone else - ever- and my job is shipping). On about 20 of my shipments each day I'll actually over pay for shipping just to send something UPS instead of USPS just so I don't have to deal with her. There's a younger dark haired lady there that is the exact opposite: super friendly and so very nice. Just don't see her very often, which is a shame.
  • DD
    Deanne Dupy
    Apr 21, 2021
    1.0
    Rude! Rude! Rude!
  • AW
    Ashley Woodworth
    Aug 15, 2020
    1.0
    My mailman likes to “forget” to deliver our mail/packages all the time. We have caught him doing this more than once we confront him then he says “oh I didn’t know” you people want more money but yet some of you are not worth a penny. I want my mail/packages and I want my old mail lady back, she actually did her job!
  • DS
    Dan Skemp
    Jun 7, 2012
    2.0
    It should be noted that these are not Postal Employees, but employees of the Hy-Vee. If you want better service and friendlier people hit the real Post Office on 2nd St

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.