Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5874 Merle Hay Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Whenever I'm visiting this location, it's not as crowded as other metro locations and the people who work here are very knowledgeable when you have a question.
AR
Alejandra Rocha
Oct 17, 2025
5.0
Very friendly
AA
Ashley
Aug 20, 2025
1.0
I recently got married, so my driver's license with my new last name was an important piece of mail I was eagerly awaiting. However, the mail carrier failed to deliver it, despite me seeing it listed in Informed Delivery. The excuse I received was that he didn't recognize my new last name. This is simply unacceptable, considering all my mail clearly displays my first, middle, and last name. One name change should not have confused him, especially since there are also name cards inside the mailbox. This situation is particularly frustrating as I have a flight booked under my new last name. I was advised to contact the Department of Transportation to reclaim my license, but I’ve been informed that the process takes 30 days. This is not just inconvenient—it's unacceptable.
RH
Ryan Hasty
Oct 31, 2022
5.0
I've been using this post office for years, and they offer fast friendly service. I've never had a problem or lost package.
CG
Chin G
Oct 10, 2020
5.0
This location has the most friendliest and fastest customer services! Everytime I have been at this location has been great experience. Not to mention plenty of parking spaces out front !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5874 Merle Hay Rd?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Remember to complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services have set hours requiring an appointment through the online scheduler; some limited walk-in hours may be available.
What are the operating hours of the USPS at 5874 Merle Hay Rd?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 11:00 AM, closed on Sunday.
How can I get a PO Box at this USPS location?
You can reserve and apply for a PO Box either online or in person by bringing two valid IDs and your application. See https://www.usps.com/manage/po-boxes.htm for details.
Can I access my PO Box after hours?
Many USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
Are there nearby places where I can grab a coffee before or after visiting the USPS?
Yes, nearby coffee shops include Big Acai Bowls - Johnston and Rich's Brew, both convenient spots to enjoy a drink during your trip.
What community services are close to the USPS location at 5874 Merle Hay Rd?
Johnston Partnership, a community services non-profit, is nearby and might be helpful if you need local support or social services.
Where can I find retail stores near the USPS for shopping needs?
Close retail stores include Hy-Vee Fast & Fresh convenience store and Purple Poppy Boutique for women's clothing and shoes.