The UPS Store

Reviews

• MG

  Michael Graham

  Feb 17, 2026
  1.0
  This store is closed for a week or so. I walked in and some guys working in the lobby said they were closed all week. I guess they didn't bother to update any hours online so people coming would know in advance.
• MC

  Matt Creech

  Feb 11, 2026
  5.0
  Stopped in to use PrintScan services. Quick and simple. Would highly recommend this route for ATF fingerprinting needs.
• SS

  Sara Scholten

  Jan 27, 2026
  5.0
  Sh was very friendly and helpful
• SH

  Sean Hogue

  Jan 10, 2026
  1.0
  I want to know why this store location is only opened on Monday all the sudden?! I have mail delivered here weekly and I kept getting notifications that my packages failed to be delivered twice in a row! I go look at the business hours on Google maps and that's when I learned they've been closed all week, not by anyone from UPS giving me a heads up.
• JC

  Joshua Cronan

  Jan 4, 2026
  1.0
  Customer service and website are arguably the worst I've seen with any company. Two people I talked to, obviously English is their second language and props to them, but when you can't understand 3/4 of what they say. That's a problem. Then you ask to talk to someone else and they allege they are all busy so that's not possible. I've worked in customer service for over 30 years and find this offensive. A monopoly, not technically ,but I have no control over who delivers packages to me, like UPS and you can't have people available to help. And restrictions randomly showed up on 1 box from Nike, but not on the other box in the same order. Something isn't right and they have 100% of the control. I would opt away from UPS every chance I got, if I had a choice.

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