United States Postal Service

2.3
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 201 W 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 W 1st Ave, Indianola, IA
50125, United States

Hours

Reviews

2.3
28 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
18
  • JC
    Jamie C
    Aug 7, 2024
    1.0
    I go in to pick up someone's mail as requested while they are out of town, everytime they just look at me like I'm an idiot last time I had to wait even longer for the mail carrier to bring it out because he likes to deliver his own mail? I'm very disappointed in this location probably one of the worst post offices I've been to due to customer service. Also when we bought our house the mail delivery guy threw a fit within a a couple days due to no last names in box because my husband and I both have previous last names due to name changes, we put the correct last names in the box and he still puts the wrong last names in our box! Makes no sense.
  • TT
    tammy tyer
    Apr 27, 2023
    1.0
    Tried to call kept saying transferring to operator....after 25 minutes and still no answer I just hung up
  • TB
    terri brown
    Dec 17, 2022
    5.0
    Always friendly and fast
  • MM
    Mike
    Apr 21, 2022
    1.0
    Wanted help with shipping labels for two packages. They could not seem to help me make a shipping label. Went to UPS. Simple in and out. Ecerytime I go to USPS it like they want to do as little as possible to help you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.