Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6682 in Indianola offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
124 reviews
5 stars
95
4 stars
2
3 stars1
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Brenda and Tyler.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude behavior from some staff members, particularly from management.
Efficiency
Customers frequently noted the quick service and ease of processing packages, making their visits pleasant.
Inconsistent Quality
There were reports of inconsistent service quality, with some customers experiencing excellent assistance while others faced dismissive attitudes.
- CTClay ThomasDec 16, 20255.0Tyler and Trish were helpful, courteous, and professional. I would come back to this location!
- BDBrit DanielsDec 16, 20255.0Mike was great. I came in with 3 returns, no printed labels and no packaging. He was friendly and helpful and got everything packaged and processed within 10 minutes. He was very patient with me. Thank you!
- RGRJ GriepDec 14, 20255.0New local owner! Way better experience! Very easy to work with!
- MLMackenzie LeroyDec 1, 20255.0My family and I always love coming into UPS in Indianola. Today, Mike W. Was super helpful. I needed help with my return as I’ve not had to return anything with a box and label and he just helped me through it and it was such an easy process and he was just awesome. Great staff at UPS Indianola. Thanks for all your hard work (:
- SHShannon HarkenDec 1, 20255.0Mike was extremely patient and kind as I came in with several returns. His smile and positive attitude made it a pleasant experience. I didn’t feel rushed and he was very efficient! Thank you for amazing customer service!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Indianola offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store at 1214 N Jefferson Way?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What are the holiday hours for The UPS Store in Indianola?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates regular hours on November 11 and 28, 2025.
Which payment methods are accepted at The UPS Store?
The UPS Store accepts AMERICAN EXPRESS, ANDROID PAY, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNG PAY, and VISA.
Can I rent a mailbox at The UPS Store in Indianola?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Does The UPS Store provide notary services?
Yes, notary services are available at The UPS Store in Indianola.
What nearby mobile phone stores can I visit around The UPS Store?
Nearby mobile phone stores include Russell Cellular and Verizon, which are convenient spots to check for mobile devices and service plans during your visit to The UPS Store.
Are there any dining options close to The UPS Store in Indianola?
Yes, you can find several nearby dining options such as Country Kitchen, McDonald's, Taco Bell, and Godfather's Pizza Express to enjoy before or after your visit.
Where can I find personal care services near The UPS Store?
Great Clips hair salons and Da-Vi Nails beauty salons are nearby if you want to get a haircut or nail services while you're in the area.