Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 SE Gateway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The Mexican lady there is not very nice or helpful but Ed is a nice guy that's very helpful!
CT
Cameron Thompson
Sep 5, 2025
5.0
Top tier post office
BR
Bre Ruiz
Jul 16, 2025
5.0
The post office staff is incredibly friendly and they have been so helpful to me as I navigate sending packages to my husband overseas. I am truly grateful for all of their assistance and kindness!
UL
Urbandale Link
Jan 2, 2020
1.0
I've had 2 packages 'lost' by the Grimes postal service. When I spoke with people over the phone @ the post office for the 1st instance, I was told that the carrier delivered to the wrong business in Grimes and that the location had dropped the package back in the mail. That was end of September...filed the claim online and NOTHING was ever resolved...no package...nada. Now I have ANOTHER package supposedly delivered on December 23rd and it was not there. I highly doubt I'll get that package either. I've lost $100 due to there carelessness.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 400 SE Gateway Dr?
You can send mail and ship packages, purchase money orders, get Post Office boxes, passports, gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment using the online scheduler, though there are limited walk-in hours at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location?
Yes, you can search for and reserve PO Boxes online, then complete the setup in person at this Post Office.
What are the operating hours for the USPS at 400 SE Gateway Dr?
Monday through Friday, 8:00 AM to 4:45 PM; Saturday, 8:30 AM to 10:30 AM; closed on Sunday.
How can nearby stores like Dollar Tree and Dollar General be useful when visiting the Post Office?
After handling your postal needs, you can conveniently shop for discount household items and party supplies at Dollar Tree or Dollar General nearby.
Are there nearby services for money transfers when visiting the USPS location?
Yes, Western Union is nearby for money transfer services, complementing USPS offerings like money orders.
What nearby amenities can families find near the Post Office?
Little endeavors daycare and preschool is close by, which is helpful for families visiting or residing in the area.
How can visitors combine errands with visits to local landmarks near the USPS?
Visitors can explore local landmarks like Thomas Square At Grimes and Oak Crossing Apartments before or after visiting the Post Office.