United States Postal Service

2.7
67 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 400 SE Gateway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 SE Gateway Dr, Grimes, IA
50111, United States

Hours

Reviews

2.7
67 reviews
5 stars
25
4 stars
3
3 stars
0
2 stars
3
1 star
36
  • CT
    Cameron Thompson
    Sep 5, 2025
    5.0
    Top tier post office
  • BB
    Bre
    Jul 16, 2025
    5.0
    They are truly the best & have the friendliest staff I’ve ever encountered at a post office.
  • BR
    Bre Ruiz
    Jul 16, 2025
    5.0
    The post office staff is incredibly friendly and they have been so helpful to me as I navigate sending packages to my husband overseas. I am truly grateful for all of their assistance and kindness!
  • SJ
    Spencer Johnson
    Jul 10, 2018
    1.0
    I recently opened a business in grimes. I’ve received countless packages from UPS and it’s been great. I have had 1 item come through usps. They were supposed to deliver my item on Sunday and stated(via me using the tracking number) they left a note on front door due to nobody here. Not a big deal...except there was nothing on any of our doors. After being on hold for over an hour I ran out of time and didn’t get ahold of anyone. I proceeded to call the following day with multiple expected wait times of over an hour. Two days after it was supposed to be delivered my neighbor in formed me that my order had been put in his mailbox. Terrible customer service. I’d stay clear of sending or receiving anything through this store.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.