United States Postal Service

2.7
68 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 SE Gateway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 SE Gateway Dr, Grimes, IA
50111, United States

Hours

Reviews

2.7
68 reviews
5 stars
25
4 stars
3
3 stars
1
2 stars
3
1 star
36
  • TP
    tailor post
    Jan 3, 2026
    3.0
    The Mexican lady there is not very nice or helpful but Ed is a nice guy that's very helpful!
  • CT
    Cameron Thompson
    Sep 5, 2025
    5.0
    Top tier post office
  • BR
    Bre Ruiz
    Jul 16, 2025
    5.0
    The post office staff is incredibly friendly and they have been so helpful to me as I navigate sending packages to my husband overseas. I am truly grateful for all of their assistance and kindness!
  • UL
    Urbandale Link
    Jan 2, 2020
    1.0
    I've had 2 packages 'lost' by the Grimes postal service. When I spoke with people over the phone @ the post office for the 1st instance, I was told that the carrier delivered to the wrong business in Grimes and that the location had dropped the package back in the mail. That was end of September...filed the claim online and NOTHING was ever resolved...no package...nada. Now I have ANOTHER package supposedly delivered on December 23rd and it was not there. I highly doubt I'll get that package either. I've lost $100 due to there carelessness.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.