United States Postal Service

3.7
6 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 117 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 Main St, Gilbert, IA
50105, United States

Hours

Reviews

3.7
6 reviews
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  • RC
    Ravus Caelum
    Dec 10, 2025
    1.0
    As it turns out, when you point out to a postmaster here that they're literally, demonstrably not doing their job, they retaliate. Multiple outgoing shipments lost in transit, or stuck in delivery loops. Amber literally changed the delivery address on one of my packages to an address which didn't exist. Multiple incoming packages lost or torn open and their contents stolen. Packages returned to sender for no reason. Time sensitive packages which left Des Moines, were delivered to Gilbert, but which weren't scanned in or put in my mailbox for an additional six days. If your mail is important, take it to Ames. Deb was bad. Amber is worse.
  • JG
    Jeb Gent
    Jul 25, 2025
    5.0
    Great small-town post office
  • JC
    Juboo Clouse
    Jul 31, 2021
    1.0
    Absolutely awful customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.