United States Postal Service

3.4
28 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 350 W 6th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 W 6th St, Dubuque, IA
52001, United States

Hours

Reviews

3.4
28 reviews
5 stars
13
4 stars
4
3 stars
1
2 stars
1
1 star
9
  • EK
    Emily K
    Sep 22, 2025
    2.0
    Today was probably the most negative interaction I've had yet, and yes I'm aware Hartig is another option for mail. The clerk FLUNG my package into the bin without any cares, very obviously. Did not ask if it was fragile, just didn't care at all. Could've avoided the whole interaction if the package drop had been open but it was closed, & the clerk clearly was annoyed by mentioning that it was, saying "we haven't gotten to that yet". They also NEVER give you a chance to pick an alternate form of receipt - STOP AUTOMATICALLY SELECTING PAPER RECEIPT, SOME CUSTOMER DO NOT WANT THAT.
  • SS
    sammyydell
    Sep 20, 2025
    3.0
    One person doing both passports and handling mail customers on a Saturday. More employees are needed or appropriate coverage should be arranged. Long-winded transactions (passports) should be handled separately from the shorter mail clients to move the line more efficiently, seeing as how hours are limited already. The one person handling everything alone advised all of us in line that staff was being held at a different location due to management. Hopefully this is a one-off and I caught them on a bad day.
  • AL
    Airy Lee
    Jan 24, 2022
    1.0
    Takes them way too long to deliver mail during the day, I get you may have people out sick or the city doesn't have the streets cleaned in all areas like they should, but in any other town or. City I've lived in I have never had to wait all day into five pm for Mil to be delivered. It's not a great day when your waiting for things you need and they have not shown up and, it's a well deliver it when we feel like it situation out there.
  • JT
    jay theisen
    Mar 31, 2021
    1.0
    If you use the USPS don’t expect customer service!!
  • JB
    Julia Barton
    Aug 21, 2020
    5.0
    Gary helped my husband and I through the whole US passport process and as two newbs it meant a lot. He was so patient and knowledgeable, it helped a lot.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.