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The UPS Store #3078 in Dubuque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Warren Plaza Between Target & Hyvee.
My experience in the store was very fast and friendly. I was in and out the door in under three minutes.
DS
Dillon Sprague
Aug 18, 2025
1.0
I spent 20$ to have a package over nighted. The young man accidentally left out the last 3 of the PO box, I did not catch it unfortunately until the package was returned. Went back to UPS to get the mailing address corrected and re sent out. The lady refused to honor her employee's mistake and had zero sympathy and simply said "you agreed to the terms" and I had to pay another 10$ to send the package out again.
The lack of customer service and honoring her employees mistake will cause me to never use this location again. Go to the Post Office or Fed Ex. Its not a huge deal but the right thing to do would have been to just cover the cost. You could tell the employee was embarassed by her managers actions and lack of customer service.
HA
Helen A
Jun 24, 2025
1.0
I have been to this location multiple times and have been sadly disappointed in the complete lack of customer interaction by their staff. The only reason I went there today, is because in this area, there are not many options. The atmosphere in that store is awful, the employees are not friendly and in fact don’t even want to look you in the eye, and didn’t respond when I tried being friendly to them. I don’t expect over the top enthusiasm but.i do expect basic politeness.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3078 in Dubuque offer?
The UPS Store #3078 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #3078?
The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #3078 open on Sundays?
Yes, on Sundays, the store is open from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What are The UPS Store's holiday hours?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It has regular hours on other listed holiday dates such as November 11 and November 28.
What payment methods does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #3078 located in Dubuque?
It is located at 3500 Dodge St, Ste 205, Dubuque, IA 52003, in Warren Plaza between Target and Hy-Vee.
Which nearby places can help customers easily find The UPS Store?
Target Dubuque and Hy-Vee are nearby landmarks that can help customers locate The UPS Store conveniently in Warren Plaza.
Are there nearby places where customers can grab a snack or coffee before or after visiting The UPS Store?
Yes, customers can visit Crumbl Cookies bakery or Starbucks coffee shop, both located near The UPS Store for snacks and beverages.
Can customers find related professional services near The UPS Store?
Yes, nearby professional services include Tax Credit Group for trust services and Shred Nations for shredding services.
What is the best way to contact The UPS Store #3078 for inquiries?
You can call them at +1 563-582-3030 or email store3078@theupsstore.com for any questions or assistance.