Staples

Reviews

• AG

  Allison Goerdt

  Nov 12, 2025
  2.0
  I attempted to pick up an order that I had placed on staples.com two days ago. After 25 minutes and talking to three different team members at the store, no one could help me and I had to leave the store, call back and cancel the order. I won't be shopping here for any local needs anymore, I will be going to a store where their staff is trained and I can get a pickup order without standing in line for 25 minutes and walking out.
• II

  III

  Oct 28, 2025
  2.0
  The customer service department is VERY busy with returns. So far, every time I try to return something The line is almost to the front door. That's not an exaggeration. I don't know what the issue is there's always someone there working.
• JA

  Jenny Anglin

  Oct 20, 2025
  2.0
  The new business hours for Saturday, meaning not open at all -is not good. I was there last Saturday and 6 people were waiting to get in. I will be using USPS for my shipping needs.
• EF

  Elizabeth Fishler

  Sep 27, 2025
  4.0
  Coustomer service is very good
• MG

  Mark Gates

  Sep 25, 2025
  1.0
  The customer service at this location is Terrible. Although there were 4 employees, 3 of them were huddled in the print area shooting the breeze. We were on the far side of the store. When we realized we weren't going to get any help, my wife raised her voice and begged for service. While 2 of the guys laughed at us and continued to stare at their phones, a young guy came up to us yelling at us. When I asked for a phone number to corporate, he disappeared!! I asked the cashier where he went, and 1 of the other guys yelled at us to, "Just wait there". I should have went to Walmart.

Frequently Asked Questions About Staples