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RXO

3.7
(371 reviews)

Business Details

(800) 883-4593
https://www.rxo.com

About

Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
4100 Dixon Street, Des Moines, IA
50313, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 5:00 PM

Reviews

3.7
371 reviews
5 stars
240
4 stars
13
3 stars
7
2 stars
3
1 star
108
  • CT
    CHRISTY TOLSON
    Jan 26, 2026
    5.0
    RXO delivered our mattress on time, and the delivery team was extremely friendly and accommodating. Super service!
  • BS
    Beatriz Solorio
    Jan 15, 2026
    5.0
    Delivery team was professional, great communication overall clean took my old mattress very satisfied. 10/10 recommend
  • MR
    Michael Rothmayer
    Jan 14, 2026
    5.0
    Quick, excellent communication and professional. Pretty much everything you’d want in a delivery.
  • MW
    Michele Wilson
    Jan 13, 2026
    5.0
    The team was prompt in delivering our dishwasher, very friendly, and professional. Installation was smooth and all materials from the old dishwasher and the packaging from the new were cleaned up and taken away. We are very satisfied with RXO delivery and would recommend them to others.
  • NB
    Nicholas Boersma
    Jan 12, 2026
    1.0
    I ordered a new TV from Samsung on Christmas eve. I knew it would take some time given the holidays, but my TV arrived at RXO's hub on December 30th. They have cancelled my delivery and installation twice in a row. Original install date was January 5, then moved to the 12th, now delayed until the 19th. I've gotten zero information about why the delivery is delayed. I've never received any time estimate. Because of "my distance from the hub" they only deliver to my area once per week. I live in Ames, and the TV is in Ankeny. My home is 25 minutes from the hub. This purchase has literally been the worst experience I have had since I've started buying things online more than 20 years ago. I've gone back to Samsung who points the finger at RXO, then RXO points the finger at Samsung. This is absolutely PATHETIC. Most of us don't have any say in how our products are delivered, and that is exactly why this company does whatever they want. This is absolutely ridiculous to the point where a class action lawsuit seems appropriate. Multiple reviews have mentioned this company stealing their merchandise and/or lying about picking up or attempting to deliver. How is this acceptable?

Brand Certified Facts from RXO

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