FedEx Office Print & Ship Center

Reviews

• JH

  Jim Hagberg

  Mar 27, 2026
  5.0
  Great, quick, friendly service on a packing, shipping & printing job. Exceptionally helpful & pleasant. Will definitely use their services again when I'm in the area. Probably would even go out of my way to do so.
• JL

  Jed Lowe

  Mar 25, 2026
  1.0
  Went in to ship simple paperwork, was going good at first. I was greeted and I greeted the employee working there back. A middle aged male with orange reddish hair. Anyways, I tell him I need to ship some paperwork and I have a label already. He proceeds to tell me to grab a folder from behind me. I do so, next thing he tells me if I have everything I can seal it up and put the label on the front of the mailer. This is my first time shipping a folder with a plastic piece where you would slide the label in so I begin to look at the plastic trying to figure out how to put the paper inside the plastic compartment. I fumble with the folder for minutes while he just looks at me obviously struggling to figure it out. I think maybe I did it wrong and proceed to open the mailer because I figured I must’ve prematurely sealed over the top of the plastic that must’ve been open so I could insert the paper label. This is when he finally speaks up and all he says is the opening is in the middle. I look and finally realize it is perforated and tear it open. Which then I try inserting the paper and struggle to do this also because I had the paper oriented the wrong way. I try for a minute then I ask, “Can I insert the paper in sideways?”, which he responds in a sarcastic way “well there is no other way it would fit… so I guess yeah.” His response and tone catches me off guard because he not only offered no help but also belittles me that I pause then give him my package and began to leave. Before I stepped completely out of the store I stopped because I no longer felt he was professional enough to handle any business I needed done and asked for his manager which he said there wasn’t any way I could speak with one. He seemed surprised I was asking him for one and I let him know before I left his customer service was trash and he needs to work on it and that I would find a way to contact a manager. All he responded was “I’m sorry you feel that way.” in an unbothered tone. I asked for my package back, left and headed to the fed ex downtown and spoke to a manager there. She was very nice and understanding and I wish I would have just went there from the beginning. I never got his name, but customer service is not his calling…