United States Postal Service

2.2
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1501 E Fleming Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1501 E Fleming Ave, Des Moines, IA
50313, United States

Hours

Reviews

2.1
60 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
7
1 star
36
  • JJ
    Jazzy_0ne
    Oct 2, 2025
    1.0
    This is the third time I have talked to someone at this post office about important mail that isn't junk mail being mailed to a different address other than mine. I am so sick of it. Train your employees the right way to deliver mail; if they can't listen, then they should not be there. These days, someone getting your mail that includes your SSN# can be life-changing for you. Now whoever the person was that said not at this address, and it was redelivered to me, I thank them for putting it back in their mailbox, and it was redelivered to me. I saw it on the informed delivery. I did not know where it was at, but I'm still reporting this. mailman again moving forward. Don't deserve any stars.
  • PO
    po op
    Aug 6, 2025
    5.0
    Small but neat postal office, workers are pretty chill & polite, my packages arrived quickly and safely to my buyers and would actually answer my calls when I had questions, overall no bad experiences from this location from my personal perspective
  • BA
    Bryan Aldrich
    May 16, 2022
    1.0
    Like many of you over the past few years, I ordered a package only to receive a pink slip saying that they had attempted to deliver the package. Apparently they required a signature, however, I only ordered a hat. Let me repeat. A HAT. Why would I need to sign for something like that? I've ordered immensely more valuable items from amazon and ebay and never had to sign. I thought this may of been a fluke until I read some of the other reviews of this particular post office and found others had the same issue. Be careful, y'all. Idk what these people are up to, but I'm sure it isn't good.
  • UC
    Uprooting Conformity
    Jan 6, 2018
    4.0
    Most times that I have gone in to purchase stamps, the employee has been friendly and pleasant to both of my young sons & I. They even gave them suckers last time :)
  • BC
    Brylee Chestnut
    May 30, 2017
    1.0
    They lost my mail and said "well there's nothing I can do about it I don't know what to tell you"

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.