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Visit your local Post Office™ at 400 Locust St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.2
45 reviews
5 stars
22
4 stars
2
3 stars
1
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4
1 star
16
- ABAustin BakerJul 3, 20251.0Came at 11:45 and nobody was there, doors were locked to the service counter. The hours do NOT indicate that the location is closed in any way during lunch hours. I knocked on the glass door maybe 3 times as the lobby was still open (suggesting that someone was still there). Finally, in a last ditch effort to receive support, I knocked on a different door and was met with a very rudely toned “I am on lunch!!!” Firstly, if you are understaffed for the day, you could put up a sign. Secondly, you could have stated that kindly the first time I knocked because clearly you had heard me. Thirdly, this is downtown Des Moines, and it would stand to reason that people might be trying to make a run to the post office during their lunch break, not the best time to close up shop - especially unscheduled. Just overall so rude!
- A1Angel 101Mar 20, 20202.0I agree that the postal service is disagreeable in their manners. At 1st the sign in front displayed Closed., I knew they were open but don’t seem to care. I walked in turned the sign and waited for a mean mannered looking lady. I luv stamps (my collection) is amazing. She had absolutely no interest and was rude to others as well. Like , well what do you want in a mean matter. I’m fragile I was being sweet there’s no heart there. 🎑
- TVTara VickersSep 30, 20191.0I have been to this location twice in the last 2 months and both times dealt with the lady there named Audrey. She was extremely rude, belittled me, & had an attitude both times I visited for 2 separate things. She is downright a nasty nasty human being & I would never ever recommend this place nor services from this horrible human being they have working for them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 Locust St?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most also take your passport photo. Please complete and print your application before you apply.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
It is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this post office?
You can search for and reserve PO Boxes online at the USPS website, then complete the setup in person at your local Post Office with valid ID.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so check with this Post Office for specific times.
What nearby places can I visit before or after my visit to the Post Office?
You can visit the Des Moines Downtown Farmers' Market for fresh produce, the Capital Square for corporate offices, or The Atrium At Capital Square event plaza nearby.
Are there any travel-related services near the Post Office?
Yes, Catch Des Moines, a travel service, and the Greater Des Moines Convention & Visitors Bureau are close by to assist with travel plans.
If I'm attending a meeting nearby, what coworking space is near the Post Office?
RSM McGladrey offers coworking space near the Post Office, making it convenient for business meetings or work sessions.
Where can I find food or dining options around the Post Office?
Panda Chinese Food and the Sidebar cafe are nearby spots where you can enjoy dining before or after your postal visit.