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Visit your local Post Office™ at 4023 Urbandale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Ugh. You guys need to hire new people. The 2 old ladies are slow and useless. Especially the one with the red wig. Had to wait nearly an hour with ONE person in front of me.
KW
Kentin Waits
Oct 23, 2025
1.0
Always understaffed. Always a line. Always dirty.
VL
Virginia Lee
Sep 26, 2025
5.0
I went there around 10 in the morning to mail a package. There was no one at the counter. There was a sign that said to ring the bell for service. I rang the bell and someone came out right away. Service was pleasant and efficient.
JJ
Jacob
Sep 9, 2025
1.0
Worst customer service. Lady was unhelpful with every single customer, making the line longer and making everyone wait. Wouldn’t tape up my box and instead offered to sell me tape for 5$ and have me do it myself. UPS would never!!! This place is a joke and no wonder people don’t use the post office anymore.
NF
Nora living life On Quail Valley Farm
Aug 19, 2025
1.0
Such rude clerks was talking to the blonde/white haired lady then the redheaded clerk decides they needed to, butt in and was so rude, and not only that the appearance of this person is crazy their hair has not been brushed and probably a month with big giant knots in the back, which is a very bad representative of the US Postal Service, there used to be a day where the employees had to look at least somewhat presentable, but aside from that my package was sent back and I just went to ask a simple question and they wouldn’t even talk to me. Said I needed to talk to a carrier supervisor, sent me over to another door, carrier supervisor never came. Funny thing is I used to be a carrier in California and I retired. This is a horribly run Post Office. Post Master you can do better. This Post Office needs a re vamp
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Des Moines?
The United States Postal Service is located at 4023 Urbandale Ave, Des Moines, IA 50310.
What are the operating hours for this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at the USPS on Urbandale Ave?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need to make an appointment for passport services at this USPS?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
Can I rent a PO Box at the United States Postal Service on Urbandale Ave?
Yes, PO Boxes can be reserved online or in person at this location; pricing varies by box size and location.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location for details.
Are there any dining options near the USPS at 4023 Urbandale Ave?
Yes, nearby you can visit restaurants and bars such as V-Club at VFW 9127, Saints Pub & Patio, Parlor, or Dinner Delights for a meal or drinks before or after your visit.
What local services are near the USPS location on Urbandale Ave that might be helpful?
Nearby services include financial advising at Edward Jones, hardware supplies at O'Donnell Ace Hardware, and health care at Terry R. Rieck, DDS.
How can public transit to nearby post offices benefit my visit to this USPS branch?
Nearby USPS branches like the US Post Office and another United States Postal Service location offer additional shipping and mailing options, which could be convenient if you need alternative locations or services.
Where can I find postal supplies near the USPS at Urbandale Ave?
You can find packing supplies and shipping materials at this USPS location and nearby stores like Resharp, which offers kitchen and bath supplies and retail items.